Note: The job is a remote job and is open to candidates in USA. Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance. They are seeking a Director of Sales Strategy and Operations to own strategic planning and operational execution across B2C go-to-market teams, managing a team of Operations and Analytics specialists to scale revenue and launch new initiatives.
Responsibilities
- Define and execute the Sales roadmap for the Consumer GTM organization, aligned to company OKRs and revenue targets
- Build, lead, and develop a remote team of Strategy, Operations, and Data Analysts
- Serve as a key strategic partner to Consumer Sales leadership, providing the data and operational infrastructure needed to make confident, high-velocity decisions
- Represent Sales in cross-functional leadership forums; influence product roadmap and business operations priorities
- Lead end-to-end strategic initiatives aligned with quarterly revenue goals; drive projects from scoping through implementation and measurement
- Evaluate, pilot, and integrate new sales tools and outreach motions
- Identify structural gaps in our tools and operations and solve them
- Own the sales technology stack end-to-end; including Dashboards / Reporting, Dialer and outreach cadencing, Conversational Intelligence tools, among others
- Design and implement scalable standard operating procedures across Revenue functions; drive adoption and compliance across the GTM org
- Partner with Engineering and Product to scope, prioritize, and run experiments on process improvements to increase Sales efficiency
Skills
- 8+ years of overall experience in Sales Strategy, Revenue Operations, Sales Operations or a related field
- 4+ years leading or significantly influencing a B2C or D2C revenue function
- 3+ years of people management experience, including developing analysts and senior individual contributors
- Prior experience in a high-growth, ambiguous startup or scale-up environment
- Proven track record of building and implementing complex business requirements across CRM and Sales Enablement tools
- Systems thinker with demonstrated ability to design and orchestrate workflows across large, high-velocity B2C sales organizations
- Practical experience applying AI tools to RevOps workflows and analytics whether for analysis, automation, agent productivity, or decision support
- Strong analytical skills; proficient in SQL and Excel/Sheets; experience with BI tools a plus
- Exceptional written and verbal communication skills; able to present to and influence C-suite and VP-level stakeholders
- Strong project management instincts and can evaluate, re-prioritize, and deliver against aggressive deadlines in a fast-moving environment
- High standards for data quality and operational rigor; a bias toward getting things right, not just fast
- MBA or equivalent advanced degree
- Experience partnering directly with engineering teams on systems integrations
- Background in life insurance, fintech, or other regulated B2C verticals
Benefits
- You can find further details of our US benefits at https://www.ethoslife.com/careers/
Company Overview
Company H1B Sponsorship