Note: The job is a remote job and is open to candidates in USA. Feastables is on a mission to create the world's most engaging brand, backed by MrBeast. The Director of Sales Operations will build systems and processes to support growth, ensuring alignment across Sales, Supply Chain, and Finance while driving commercial planning and performance management.
Responsibilities
- Lead monthly, quarterly, and annual commercial planning processes across Sales, Supply Chain, and Finance
- Drive alignment on customer forecasts, promotional plans, inventory readiness, revenue targets, and business priorities
- Own sales operating rhythms, KPI reporting, business reviews, and performance management processes
- Build and improve scalable tools, systems, and workflows that enhance forecasting accuracy, customer planning, and decision-making
- Partner closely with Finance to support annual operating plans, budgeting, scenario modeling, and investment tracking
- Collaborate with Supply Chain to ensure customer demand plans align with production and inventory capabilities
- Lead and develop the Sales Operations team, helping build a high-performing organization that supports scalable growth
- Develop retailer and broker-facing tools, scorecards, dashboards, and reporting that improve selling effectiveness and execution quality
- Standardize processes across customer planning, promotional execution, new item launches, and customer onboarding
- Establish performance scorecards and accountability measures for internal sales teams and external broker partners
- Monitor performance across revenue, distribution, velocity, promotional, and execution metrics, identifying opportunities to improve results
- Lead broker and sales performance reviews, helping drive accountability and accelerate growth
- Support go-to-market planning and commercialization strategies for new products and customer expansion opportunities
- Own strategic initiatives focused on operational scalability, process optimization, and commercial transformation
- Evaluate and implement systems, technologies, and partnerships that strengthen planning, reporting, and sales execution capabilities
- Develop executive-level reporting, recommendations, business cases, and performance updates for senior leadership
- Serve as a key cross-functional partner across Sales, Supply Chain, Finance, and external broker organizations, helping drive alignment and execution across priorities
Skills
- 8+ years of experience in Sales Operations, Commercial Strategy, Customer Planning, Business Operations, or a related field within CPG
- Strong understanding of retailer, distributor, and broker ecosystems within consumer packaged goods
- Experience leading commercial planning, forecasting, performance management, and operational processes that support business growth
- Proven ability to lead complex cross-functional initiatives from planning through execution
- Experience building scalable systems, reporting capabilities, dashboards, and operational workflows
- Strong financial acumen with experience in forecasting, scenario planning, investment tracking, and business case development
- Exceptional analytical, communication, and presentation skills
- Experience managing and developing high-performing teams
- Advanced proficiency in Excel, PowerPoint, syndicated data platforms, and reporting tools
- Ability to influence stakeholders, drive alignment, and build strong relationships across teams
- Comfortable operating in ambiguity and adapting quickly as priorities evolve
- Strong attention to detail with a bias toward action and execution
- Experience working in a startup, high-growth company, or similarly fast-paced environment is a plus
- Passion for consumer brands, retail, and the creator economy
Benefits
- 100% employer paid option for medical, dental, and vision
- 401(k) with an employer match
- 11 company paid holidays
- Unlimited PTO policy
- Delicious chocolate & snacks of course!
Company Overview