Note: The job is a remote job and is open to candidates in USA. Salesforce is the #1 AI CRM, dedicated to transforming business through innovation and customer success. They are seeking a Director, Healthcare Account Partner to lead strategic healthcare programs, driving digital transformation and ensuring customer value through effective account management and collaboration with C-Suite stakeholders.
Responsibilities
- Lead E2E go-to-market motion to build 7- and 8-figure proposals to accelerate customer value in partnership with cross-functional teams across License Sales, Product, and Services
- Serve as the primary conductor for Digital Transformation roadmaps and operating models, moving customers from Legacy Systems to AI-First Enterprises
- Act as the closer for complex services pursuits, leveraging compelling direct & indirect communication to align diverse CxO stakeholders (e.g., CIO, CFO, Head of Commercial Ops)
- Drive account planning across strategic Healthcare customers, designed to deliver customer value by mapping program outcomes to commercial milestones
- Self-originate pipeline and accelerate high-value opportunities by identifying untapped value within the Healthcare ecosystem
- Demonstrate commercial excellence through rigorous territory planning, deal progression, and close plans
- Engage at the CxO level positioning yourself as a long-term trusted advisor from initial vision white-boarding through Program Executive Steering Committee meetings
- Inspire cross-functional teams, often leading with indirect authority across matrixed teams, including with various internal executive sponsors and external partners (i.e., system integrators and other ecosystem partners)
- Utilize industry and market trends to build tangible pathways to drive scalable and sustainable Agentic innovation
Skills
- 6+ years experience leading technology transformation programs at Fortune 500 companies
- 4+ years of management or internal consulting experience leading large strategic programs, including business development, management of client relationships, and/or delivery oversight
- 3+ years of experience leading, managing, coaching, and developing staff
- Expertise in at least one of the following areas: Sales, Service, Marketing, Omni-channel, Customer Experience, Technology Delivery, and Operations
- Present business value led pitches and effectively negotiate terms with commercial rigor & sound business judgment
- Significant experience managing C-suite customer relationships and executive objection handling
- Demonstrated ability and willingness to balance strategic thinking and ‘roll up sleeves' to drive customer and team success
- High emotional intelligence, including empathy, curiosity, and desire to improve and constantly learn
- Travel is an integral part of this role
- Strong academic credentials - bachelor's degree required; relevant technical or business (MBA) post-graduate degree preferred
- Track record of strong performance across blended consultative sales, technology sales and/or technology program delivery
- Experience owning pursuit teams and participating in the proposal development process; demonstrated negotiation and conflict management skills
- Experience leading client, internal teams, and partners (e.g. system integrators) without positional authority in all three facets of digital transformation: technology, business, and culture change
- Strong technical acumen and experience working with technical teams
- Prior role as an executive with excellent verbal, interpersonal, and presentation skills, with a track record of decisive decision making
- Experience selling and/or delivering Professional Services in a context similar to Salesforce or a Global System Integrator type environment
Benefits
- Certain roles may be eligible for incentive compensation, equity, and benefits.
- Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
Company Overview
Company H1B Sponsorship