Are you a polished, customer-focused professional looking to make a tangible difference in the lives of people across the state of Florida? careerzynith is hiring dedicated, empathetic, and detail-oriented Customer Service Representatives to support a high-impact government project in partnership with the Florida Department of Commerce. This is a fully remote opportunity open to qualified candidates living anywhere in the 50 U.S. states, giving you the freedom to do meaningful work from the comfort of your home office while enjoying a stable full-time schedule.
If you thrive in a structured, fast-paced contact center environment and take pride in delivering accurate, compassionate, and professional support on every call, this is your chance to join a project that directly affects thousands of Floridians each year. careerzynith is committed to helping public-sector programs operate with excellence, and we know that outstanding customer service representatives are the heart of that mission. In this role, you will be the first point of contact for claimants and stakeholders reaching out for guidance, status updates, and assistance with state commerce-related inquiries.
Government customer service is more than just answering phones — it is about helping real people navigate important programs during moments that matter. As a Customer Service Representative on this project, you will represent careerzynith as a trusted partner of the Florida Department of Commerce, providing clear information, accurate documentation, and respectful service to every individual you interact with. Your work will help ensure that commerce-related processes move forward smoothly for Florida residents, employers, and third-party contacts.
Whether you are an experienced contact center professional or someone with a strong service background ready to take the next step, this opportunity offers paid training, consistent hours, and the chance to grow your career in a mission-driven environment. careerzynith believes in investing in our people from day one, which is why we provide comprehensive paid training, ongoing coaching, and clear pathways for professional development.
This is a full-time, remote position. The standard schedule is Monday through Friday, with hours of operation ranging from 7:00 AM to 7:00 PM based on business needs. You should be available to work a set shift within this window, with the understanding that shift assignments may change to meet operational requirements. Occasional flexibility may be requested for training, team meetings, or peak call volume periods. This is a temporary project-based role with the potential for contract extension based on performance and project needs.
The starting pay rate for this position is $17.50 per hour. In addition, careerzynith offers paid, comprehensive training to ensure you feel confident and supported from your very first day. As a representative of careerzynith, you will also have access to:
Additional perks may include access to employee assistance programs, wellness resources, and recognition initiatives that celebrate top performance, with specific benefits communicated upon hire.
Because this project supports a government client, candidates may be required to complete a background screening and fingerprinting process as a condition of employment. All offers of employment are contingent upon the successful completion of these checks, as well as any additional state or client-mandated requirements. careerzynith will provide clear guidance and support throughout this process.
careerzynith complies with all federal and state disability laws and is committed to providing reasonable accommodation to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact the careerzynith recruiting team, and we will be happy to assist.
careerzynith is an Equal Opportunity Employer. All employment decisions at careerzynith are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental, or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union, or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
At careerzynith, we understand that great customer service starts with great support for our employees. From your first day, you will be paired with experienced trainers and team leads who will walk you through program guidelines, call flow, and customer interaction best practices. You will never be left guessing — instead, you will be part of a collaborative remote team that checks in regularly, celebrates wins, and provides constructive feedback to help you grow.
We also know that government programs evolve, and we invest in keeping our representatives up to date through refresher training, knowledge base updates, and open team forums where questions are welcomed and answered. Your success is our success, and we are committed to creating an environment where you can do your best work, build meaningful career experience, and take pride in the difference you make for Florida residents every day.
While this position begins as a project-based role, working with careerzynith offers a valuable opportunity to build your resume in government contracting, contact center operations, and public-sector customer service. Many of our representatives have gone on to take on team lead, quality assurance, training, and program management roles within careerzynith and beyond. We are passionate about promoting from within whenever possible, and we actively support employees who express interest in advancing their careers.
Whether your long-term goal is to move into a supervisory role, specialize in quality monitoring, or expand into other government projects, the experience you gain here will serve as a strong foundation.
careerzynith is a mission-driven organization that takes pride in delivering high-quality, reliable services to government clients and the communities they serve. Our culture is built on integrity, respect, accountability, and a genuine commitment to the people we serve — both our clients and our employees. We believe that when our team members feel valued, supported, and equipped with the right tools, they deliver exceptional results.
Working remotely with careerzynith means you will be part of a distributed, diverse, and inclusive workforce that spans across the country. We embrace the flexibility and talent that remote work enables, and we invest in technology, training, and communication tools that keep our teams connected and engaged no matter where they are located.
If you are a motivated, service-minded professional who is ready to bring your customer service skills to a project that truly matters, we encourage you to apply today. This is your opportunity to represent careerzynith as a key partner of the Florida Department of Commerce, support Florida residents through important commerce-related programs, and grow your career with a company that values your contribution.
Take the next step in your career and become part of a team that is making a real difference — one call, one customer, and one solution at a time. Apply now and start your journey with careerzynith.
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