Note: The job is a remote job and is open to candidates in USA. WECO is a company dedicated to bringing back dinnertime to busy families with relaxed, ready-to-eat meals. They are seeking a Customer Service Representative to deliver outstanding customer experiences and help clients with billing and account issues while promoting a positive team environment.
Responsibilities
- Deliver an outstanding store experience that improves customer loyalty
- Help our clients identify the right solutions to customer billing, technical, and/or account issues
- Problem solve and make professional judgement on whether customers qualify for the in-store services that the firm’s clients offer
- Participate in the company's social media campaigns
- Develop strong leadership and interpersonal skills
- Driving sales through retail promotions with a positive attitude!
Skills
- Ability to build rapport with clients
- Effective listening skills
- Strong negotiation and leadership skills
- Deadline and results-oriented
- Self-motivated and proactive qualities
- Ability to effectively communicate with customers, peers, and management
- Previous experience in Marketing, Retail, Food Industry, Customer Service, and Sales is a plus, but not required!
Benefits
- Health insurance
- Hourly pay + Weekly Bonuses
- Weekly pay every Friday
- Full time / Part time / Seasonal Opportunities
- Company paid travel
- Major Holidays off
Company Overview
At WECO, we think dinnertime is worth saving. It was founded in 2020, and is headquartered in Acton, Massachusetts, USA, with a workforce of 51-200 employees. Its website is https://wecohospitality.com/.