Note: The job is a remote job and is open to candidates in USA. Carrot is the leading global fertility and family care platform, and they are seeking a Content Designer to enhance the mobile experience for members focusing on metabolic health outcomes. This part-time contract role involves writing UX copy, developing content strategies using LLMs, and collaborating with product teams to create engaging mobile experiences.
Responsibilities
- Write and refine UX copy across a mobile product designed for daily member engagement
- Develop, test, and iterate on LLM prompts that drive personalized, high-quality content
- Build scalable content design capabilities that leverage LLMs for volume and speed, while preserving human judgment where quality, nuance, or clinical accuracy demand it
- Partner with a product designer to develop intuitive, compelling mobile experiences that encourage repeat engagement and healthy habit building
- Collaborate closely with product managers, engineers, and clinical partners from concept to launch spanning multiple health journeys
- Deeply understand complex problems for our members, customers, and internal teams, and propose solutions that meet business goals, technical constraints, and user needs
- Build consensus and maintain alignment with stakeholders and leadership through collaboration, influencing, and formal presentations
- Seek and provide feedback when prototyping and solving UX problems
Skills
- A Bachelor's Degree
- 5+ years of professional experience in product content design
- Portfolio that highlights systems thinking, exceptional UX writing, and measurable impact in a product context
- Demonstrated experience using LLMs as a core part of your content design practice — not just for efficiency, but to build new capabilities
- Experience with prompting: testing, evaluating, and iterating to improve model output quality
- Experience translating UX research insights into product solutions
- Experience with design tools (e.g., Figma) and LLM tools (e.g. Claude Cowork and Claude Code)
- Highly developed sense of ownership and accountability
Company Overview
Carrot is a healthcare center that offers fertility care services. It was founded in 2016, and is headquartered in Sacramento, California, USA, with a workforce of 501-1000 employees. Its website is https://www.get-carrot.com.