Note: The job is a remote job and is open to candidates in USA. Cloud for Good is a client-service organization seeking exceptional individuals to launch their careers in Nonprofit and Higher Education Salesforce roles. As a Consultant Analyst, you will undergo a two-month training program to develop critical business analyst and Salesforce skills, ultimately working as a Salesforce System Administrator or Business Analyst for Higher Education clients.
Responsibilities
- Actively participate in and complete a multi-month, virtual Salesforce System Administrator training program designed by Cloud for Good
- Attend all training activities
- Complete all pre- and post-work assignments
- Seek help from available people and resources
- Obtain the Business Analyst certification within 2-3 months of start date and an additional Salesforce certification by the completion of Month 6
- Develop foundational Salesforce knowledge and related technical and consulting skills required to contribute value to Cloud for Good clients
- Once assigned to a client, performing duties as assigned by the client or internal Cloud for Good teams and appropriate for an entry level Salesforce System Administrator. Sample duties may include:
- Develop and use business analysis skills to document user stories, requirements, configuration diagrams, and other solution documentation
- Build and test solutions for customer use cases, as designed by senior consultants or architects
- Participate in meetings on technical and business goals and challenges
- Work with customers and internal team members to iterate through modifications and revisions
- Quickly resolve urgent client issues while proactively working to encourage system adoption and utilization
- Perpetually contribute to the betterment of Cloud for Good and our clients
- Perform other responsibilities as assigned
Skills
- Work-related experience
- Ability to think creatively and solve complex problems
- Nonprofit or education industry work or volunteer interest or experience
- Excellent written and verbal communication skills
- Experience working with customers or clients
- Ability to work in fast-paced environments
- Technology-related experience
- Salesforce Administrator Certification required
- Interest and passion in technology, as evidenced by field of study, certifications, extracurricular work, or work experience
- Education and professional experience
- Ability to follow technical, computer-based instructions and training
- Ability to work and self-manage in a mostly remote work environment (comfort with video meetings, self-paced work, etc.)
- Experience working in teams to accomplish goals
- Strong organization skills: ability to meet deadlines and prioritize competing needs
- Eagerness, flexibility, passion to learn and grow
- Track record of excelling in work, education, or extracurricular engagements
- Solid computer skills in Word, Excel, PowerPoint
Company Overview
Cloud for Good works with nonprofit organizations, higher education institutions to create transformational value with Salesforce. It was founded in 2010, and is headquartered in Asheville, North Carolina, USA, with a workforce of 201-500 employees. Its website is http://cloud4good.com/.