Note: The job is a remote job and is open to candidates in USA. Big Brand Tire & Service is a leading automotive service organization, and they are seeking a Commercial Account Manager to drive revenue growth by developing new commercial business and expanding relationships with existing accounts. The role involves managing customer relationships, achieving sales goals, and collaborating with internal teams to ensure exceptional service delivery.
Responsibilities
- Identify, prospect, and secure new commercial accounts within the assigned territory
- Develop and execute strategic plans to grow commercial sales and increase market share
- Conduct regular in-person visits with prospective and existing customers
- Generate referrals and build a strong network within the local business community
- Establish and maintain long-term relationships with commercial customers
- Serve as a trusted advisor by understanding customer needs and recommending appropriate tire and automotive service solutions
- Monitor account activity and identify opportunities to increase sales and customer retention
- Ensure customer concerns and service issues are resolved quickly and professionally
- Achieve and exceed monthly, quarterly, and annual sales goals
- Maintain a healthy pipeline of prospects and business opportunities
- Prepare customer proposals, pricing recommendations, and service agreements
- Track sales activities, customer interactions, and opportunities within company systems
- Work closely with Store Managers, Service Advisors, and Operations teams to ensure exceptional customer experiences
- Partner with leadership to identify opportunities for growth within local markets
- Communicate customer feedback and market trends to support business decisions
Skills
- 3+ years of sales, account management, business development, or customer relationship management experience
- Proven ability to develop new business and grow existing accounts
- Strong communication, negotiation, and presentation skills
- Self-motivated with the ability to work independently and manage a territory effectively
- Proficiency with CRM systems, Microsoft Office, and sales reporting tools
- Valid driver's license and reliable transportation
- Automotive, tire, fleet maintenance, aftermarket parts, or commercial transportation industry experience
- Existing relationships with local fleet operators, contractors, municipalities, or commercial businesses
- Experience selling services in a multi-location retail or service environment
Company Overview