Note: The job is a remote job and is open to candidates in USA. Medtronic is a global leader in healthcare technology with a mission to alleviate pain, restore health, and extend life. The Clinical Specialist supports the Deep Brain Stimulation (DBS) Therapy group by providing surgical coverage, follow-up support, and education within a designated territory.
Responsibilities
- Represents Medtronic DBS during surgeries and implants by providing all necessary equipment and products required for the implant, demonstrates expertise in all aspects of implant, follow-up support and troubleshooting techniques (such as proper device selection, appropriate programming, correct implantation and testing of all device systems)
- Maintains current knowledge about assigned products and services as well as competitive products
- For new and existing accounts, this position is able to proactively identify needs and teach a broader level of caregivers and account employees
- This position educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies
- This is achieved by coordinating: one on one sessions, in service education programs, seminars and/or outside symposiums
- Assists district manager and in-house training department in education/training of new employees in the district (therapy consultants, clinical specialists, field clinical engineers, etc.)
- Provides sales support during or following cases such as completing the necessary documentation (for example: implant registration, temporary id cards, packing list) and is able to execute invoices in a variety of different situations
- This position is able to place an order with customer service for pending purchase orders and product replacement
- Maintains open and effective communication with all district personnel, customers and other Medtronic employees
- Contributes to the completion of milestones associated with specific projects at the regional and/or national level
- Ensure personal understanding of all quality policy/system items that are personally applicable
- Follow all work/quality procedures to ensure quality system compliance and high-quality work
- Performs other related activities, as assigned
Skills
- High School Diploma or GED with a minimum of 6 years of clinical or medical sales experience; or
- Associate Degree with a minimum of 4 years of clinical or medical sales experience; or
- A Bachelor's degree with a minimum of 2 years of clinical or medical sales experience
- Must have a valid driver's license and active vehicle insurance policy
- Ability to function using healthcare universal precautions to minimize exposure to infectious disease and radiation
- Ability to serve as the primary resource for scheduled and unscheduled clinical events, periodically required to work weekends, evenings and nights and may be required to engage in overnight travel within own district or neighboring districts
- Ability to work efficiently and autonomously with little direction when outside of clinical events
- Ability to attend national meetings, district meetings and other training as requested
- Ability to wear a 7-9 lbs protective lead apron for extended periods of time in the operating room
- Ability to lift up to 40 lbs
- Ability to sitting, standing, and/or walking for 8+ hours per day
- Ability to bend/stoop, squat and balance frequently
- Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer
- Preference will be given to local qualified candidates and candidates with Medtronic experience
- Bachelor's degree in a health care related field
- Master's degree
- Registered nurse or HCP with experience in a sterile environment
- Clinical experience with implantable neurological products and patient care
- Experience in servicing medical personnel on product use
- Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home health care
- Understands basic reimbursement and healthcare environment
- Excellent organizational skills and ability to work under pressure
Benefits
- Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
- Paid sick time, as required under applicable state law (for temporary employees)
- Employee Stock Purchase Plan (for temporary employees)
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