Note: The job is a remote job and is open to candidates in USA. AnywhereWorks is on a mission to help the world work Anywhere, offering products and services designed for collaboration regardless of location. They are seeking a Bilingual Client Experience Associate to handle customer calls, capture leads, and manage appointments in a remote work environment.
Responsibilities
- You will be taking customer calls, capturing incoming leads, taking orders, and scheduling appointments, while working from the comfort of your own home
- In this role, you will be taking inbound calls and forwarding messages to our clients in a fast-paced environment
- You will work from your computer for the duration of your shift and regularly work 40 hours per week with a minimum of 8 hours on Fridays, Saturdays, and Mondays
Skills
- Bilingual (English/Spanish), fluent in both languages
- Excellent communicator, verbally and written
- Growth mindset, excited to learn new things
- Passionate about customer service
- People-focused, friendly and knows how to listen
- Dependable and shows up when expected
- Above-average computer skills, including typing
- Ability to stay calm and efficient under pressure
- Willingness to complete an introductory learning and development phase at satisfactory levels
Benefits
- Benefits are available after 60 days of employment.
Company Overview
AnywhereWorks is an information technology company. It was founded in 2014, and is headquartered in Raleigh, North Carolina, USA, with a workforce of 1001-5000 employees. Its website is https://anywhereworks.com/.