Note: The job is a remote job and is open to candidates in USA. Snapsheet is a claims technology company focused on delivering purposeful and precise outcomes. The Associate will support the Strategy & Implementation team in delivering complex SaaS implementations for insurance carriers by translating business objectives into structured plans and ensuring successful project execution.
Responsibilities
- Support Enterprise Implementation Strategy & Operating Model Design: Partner with Strategy & Implementation Managers to translate carrier business goals into structured execution plans. Analyze claims workflows, identify improvement opportunities, and contribute to integration and configuration strategy discussions grounded in data
- Drive Structured Problem Solving & Execution Planning: Break down complex operational challenges into actionable workstreams. Build implementation plans, models, trackers, and executive-ready materials that bring clarity and direction to enterprise SaaS deployments
- Lead Implementation Execution & Governance: Build and maintain detailed project plans, track milestones and dependencies, manage risk logs, monitor KPIs, and ensure deliverables are documented and completed on time. Proactively surface and escalate risks
- Coordinate Cross-Functional Delivery: Partner closely with Engineering, Product, Integrations, Training, and Customer Success to ensure alignment. Facilitate meetings, manage agendas, document decisions, and drive follow-through across teams
- Maintain Documentation & Process Excellence: Own implementation artifacts, requirements documentation, and integration materials. Identify process gaps, propose improvements, and bring structure and repeatability to complex, multi-stakeholder implementations
- Engage Clients & Build Enterprise SaaS Expertise: Participate in client meetings, synthesize stakeholder feedback into structured insights, prepare status updates, and support post-launch handoffs. Develop deep fluency in Snapsheet’s platform, APIs, integrations, and enterprise SaaS delivery best practices
Skills
- 1–3 years in consulting, strategy, SaaS, analytics, PMO, and/or insurance
- Strong academic track record
- Experience building structured presentations or analyses
- Demonstrated leadership in fast-paced environments
- Experience with project tracking tools (Jira, Monday.com, Asana, etc.)
- Excellent communication and follow-through
- Interest in enterprise SaaS operations
Benefits
- Choose from 2 robust medical plans through Blue Cross Blue Shield—plus, we contribute to your HSA when you enroll in our high-deductible health plan.
- Offer two dental plans and one vision plan to keep you and your family healthy.
- Peace of mind with company-paid Short Term Disability, Long Term Disability, and Life Insurance.
- Additional protection through voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance.
- 401(k) with a 4% company match—because your future is worth investing in.
- Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well-being.
- Flexible PTO and 7.5 company-observed holidays to recharge on your terms.
- In-person connection points throughout the year including our annual Summit and Roadshows.
- Snapsheet SWAG and surprise mailers to keep the spirit alive.
- Health and wellness campaigns that evolve with you year over year.
Company Overview
At Snapsheet, we take pride in being at the forefront of claims management technology, pioneering the virtual appraisals revolution, and setting new standards in efficiency for auto, property, and commercial lines. It was founded in 2011, and is headquartered in Chicago, Illinois, USA, with a workforce of 501-1000 employees. Its website is https://www.snapsheetclaims.com/.