Note: The job is a remote job and is open to candidates in USA. Serval is an AI-native automation platform transforming how enterprises operate. They are seeking an Agentic Operator for Growth Marketing to build an agent-powered marketing engine, design marketing workflows, and collaborate with various teams to enhance marketing visibility and effectiveness.
Responsibilities
- Own Serval's AEO strategy, including the structured data, schema, and content systems that drive visibility in LLM responses
- Build AI agents that autonomously run marketing workflows including content drafting, brief writing, campaign launches, and creative testing
- Design evals, guardrails, and feedback loops so agents stay reliable in production and improve over time
- Use performance data to prioritize what to automate next, partnering closely with content, design, and product marketing to bring shared initiatives to life
- Architect publishing and distribution systems across CMS, data sources, and channels so content moves end-to-end with minimal manual work
- Run experiments across workflows, content structures, and distribution strategies, treating each deployment as a hypothesis
- Codify what works into reusable templates, internal tooling, and documentation
Skills
- 4+ years of experience in marketing engineering, growth engineering, product management, or a similar role
- A foundation in programming and systems thinking to confidently wire together agents, APIs, and data flows
- Hands-on experience building agents or LLM-powered systems
- Strong analytical skills, with the ability to turn quantitative data and qualitative signals into clear, actionable decisions
- A high level of ownership and initiative, with the ability to scope, prototype, and ship without waiting for direction
- Familiarity with how search engines and AI models discover, index, and surface content, with experience in structured data such as schema.org or JSON-LD a plus
- Experience in B2B SaaS or high-growth startups is a plus
Benefits
- Impact: Be a key player in shaping the success of our product and company.
- Growth: Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company.
- Culture: Join a culture that values innovation, ownership, accountability, and fun.
Company Overview
Serval provides an AI-native IT service management platform that automates routine tasks and streamlines help desk requests. It was founded in 2024, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is https://www.serval.com.