Note: The job is a remote job and is open to candidates in USA. CPM Holdings, Inc. is a global leader in process equipment and engineered technologies, seeking a dynamic Aftermarket Outside Sales Representative to manage and expand aftermarket sales for spare parts and services across North America and select international territories. This role involves building strong customer relationships, identifying new opportunities, negotiating contracts, and ensuring customer satisfaction.
Responsibilities
- Sell existing and new potential customers replacement spare parts and services including audits, repairs and rebuilds in order to meet the objectives of the company strategy and business plan, action agenda and goals
- Managing after-sales support and negotiating contracts
- Provide effective customer service to enable the company to maximize sales and profits
- Developing personal sales plans and maintaining customer relationships
- Follow and help improve the customer contact process to ensure sales objectives are met
- Provide effective communication to other team members to ensure on-time delivery and a quality product
- Develop timely and accurate sales forecasts
- Identifying business opportunities
- Participate in company sales meetings in order to increase communication, understanding, and teamwork
- Provide and populate information relevant to quotes, opportunities, on-site plant visits and follow ups using the existing platforms (Salesforce, SAP, etc.) in order to meet expectations of CPM managers, team members, and customers
- Role requires 35% to 50% (12 -16 visit a month) travel within the assigned territory to build customer relations and ultimately increase CPM Process Solutions sales of aftermarket parts and services
Skills
- Results-driven sales professional with a passion for building strong customer relationships and driving growth
- Experience in managing and expanding aftermarket sales for spare parts and services
- A hunter mentality, focused on identifying new customers and opportunities for CPM products
- Knowledge of theories and practices of industry, chemistry, engineering
- Strong background in sales management, industrial sales, selling processes and B2B marketing
- Analytical thinking, and problem-solving
- Strong verbal and written communication skills
- Interpersonal and customer service skills
- Ability to persuade and negotiate
- Ability to effectively sell/close based on value propositions
- Organizational skills and attention to detail
- Strong time management skills with a proven ability to meet deadlines
- Ability to prioritize tasks and to delegate them when appropriate
- Ability to work under critical time deadlines and pressures
- Ability to function well in a high-paced and at times stressful environment
- Knowledge of ERP applications (SAP) and Microsoft applications (Teams, SharePoint, Office)
- Bachelor's degree, preferably in Engineering
- Minimum 5 years of industry related experience
- Ability to travel either internationally and domestically up to 35%-50% of the time
- Sitting in a normal seated position for extended periods of time
- Reaching by extending hand(s) or arm(s) in any direction
- Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
- Communication skills using the spoken word
- Ability to see within normal parameters
- Ability to hear within normal range
- Ability to move about
- Ability to physically lift and carry up to 25lbs
- An engineering degree in mechanical, industrial or chemical fields is highly preferred
- Twin Screw Extruders, Ring Extruders experience preferred
- Bilingual: Spanish not required but preferred
Benefits
- Paid holidays and vacations
- 401k
- Medical/dental insurance
- Tuition assistance
Company Overview