Note: The job is a remote job and is open to candidates in USA. Kapitus is a reliable name in small business financing, seeking an Account Executive for their Renewals Department. This role focuses on active account management, cross selling, and retaining merchant relations to drive revenue growth and customer satisfaction.
Responsibilities
- Create and drive revenue within a specified region or list of accounts
- Drive revenue and own the full cycle sales process including prospecting, negotiating contracts, and closing renewal business with customers
- Provide recommendations based on a customer’s business needs and usage patterns
- Serve as the voice of the customer and collect feedback to thoroughly qualify leads and sales opportunities, leverage business from new and established relationships, and strategize, negotiate, and close business
- Handle inbound customer communication and organize/escalate issues appropriately: billing, legal, security, and technical inquiries
- Collaborate and work with different members (Underwriting, Leadership, etc.) to build strategic financial plans for customers
- Educate and effectively communicate to customers the value of Cash Advance
- Develop trusted internal and customer relationships to created win-win sales relationships
- Effectively manage a pipeline working within a defined sales process
- Properly communicate the status of a deal to internal management included senior leadership with realistic timelines and hurdles to the overall success of a particular deal
Skills
- Bachelor's degree or equivalent combination of education and job experience preferred
- 1+ years of prior full sales cycle experience, ideally in Financial Services and/or consultative sales with demonstrable experience delivering
- Experience collaborating with internal sales teams
- Experience selling that can be used across multiple products
- Experience selling across different industries
- Ability to engage multiple stakeholders throughout the sales cycle including Legal, IT, Security, and Finance
- Effective in collaborating with internal sales teams
- Experience engaging and building a presence with customers using communication tools
- Understanding of and experience with CRM programs (Salesforce preferred)
- Excellent verbal and written communication skills as well as a strong sense of accountability
- Ability to compute basic business math
- Strong organizational skills, adaptability, and ability to work on multiple projects
- Working knowledge of Microsoft Suite, CRM, pricing, equipment, and/or gateways
- Strong interpersonal skills and professionalism
- Consultative selling experience
- Prospecting skills
- Competitive spirit
- Resourceful
- Welcoming of feedback / coaching
- Drive for hitting your metrics
- Solution selling ability
- Discovery skills
- Objection handling skills
- Planning and closing skills
- Can collaborate and influence in a team environment
Benefits
- Health Insurance: We offer comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families
- 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense.
- Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events.
- Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones.
- LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include: Pet and car insurance discounts.
- Financial services such as LegalShield.
- Relaxation and stress management tools, including a fully covered annual subscription to The Calm App.
- Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life.
- Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events.
- Transit Reimbursement: We also offer transit reimbursement for all work-related travel, supporting your involvement in career and personal development activities.
- Retirement Benefits: Our 401K plan is managed through Fidelity, featuring a 25% match on employee contributions, helping you plan for a secure financial future.
- Paid Time Off and Sick Time
Company Overview
Kapitus is a business loan provider dedicated to helping small and medium-sized businesses in their growth. It was founded in 2006, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is https://kapitus.com/.