Note: The job is a remote job and is open to candidates in USA. Intercom is a leading AI Customer Agent company focused on enhancing customer experiences. The Mid-Market Account Executive will drive growth and acquire new clients in the LATAM region, managing the full sales cycle and contributing to the company's strategic objectives.
Responsibilities
- Drive the acquisition of new clients and manage the full sales cycle (prospecting to closing) in the LATAM market
- Build and maintain a healthy sales pipeline, consistently prospecting to meet monthly and quarterly revenue goals
- Provide timely and accurate forecasts and clear visibility on revenue performance
- Stay updated on product knowledge and evolving processes
- Develop and deliver tailored product demos to address each client’s unique challenges and needs
- Take a consultative approach to sales, identifying and addressing customer pain points while positioning our solutions as trusted partners
- Focus on exceeding sales targets and demonstrating competitiveness
- Engage in team development and mentoring
- Represent the voice of the customer to cross-functional teams (Marketing, Product)
- Contribute to the overall growth of the global Enterprise business, pioneering new best practices and driving projects to up level the team
- Adapt quickly to changes in market conditions, customer needs, and product updates
- Use creative problem-solving to overcome obstacles and close deals
- Leverage sales tools and CRM software to track leads, progress, and activities
- Negotiate contract terms to close deals while maintaining healthy margins
- Exhibit grit and determination to succeed, overcoming challenges and driving results
- Willingness to travel within the country to support client needs and business objectives
Skills
- 4+ years of experience as an Account Executive
- 2+ years of SaaS experience selling similar products
- Must be fluent in Portuguese; proficiency in Spanish is also a plus
- Strong sales instincts and track record hitting and exceeding quota
- Exceptional written and verbal communication
- Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes
- Ability to close net new business in a competitive landscape
- Exhibits a growth mindset, intellectual curiosity, and ambition
Benefits
- Competitive salary and meaningful equity
- Comprehensive medical, dental, and vision coverage
- Regular compensation reviews - great work is rewarded!
- Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
- Flexible paid time off policy
- Paid Parental Leave Program
- 401k plan & match
- In-office bicycle storage
- Fun events for employees, friends, and family!
Company Overview