POSITION: 12 months fixed term contract
LOCATION: Fully remote with occasional travel to meetings/customers
SALARY: £70,000 - £75,000 per year
Reporting to: Chief Clinical Officer
Start Date: ASAP
United by our vision. Leading with empathy. Pioneers in curiosity.
Healios exists to bring exceptional healthcare to anyone, anytime, anywhere. By digitising entire clinical pathways, we enable children, adults and their family members to receive and seamlessly transition between clinical services from the comfort of their home.
Innovation is at the heart of what we do as we strive to be the leading provider of neurodevelopmental and associated mental health services. You can find out more about us by clicking here!
Healios is all about helping families feel better and that includes our own families too, which is why we embrace diversity in all its forms and offer unparalleled flexibility for our employees. For more information on what it’s like to be a Healios employee, and our hiring processes, take a look at our Notion page.
“Great minds don’t think alike”
From our talented tech teams to our standout clinical expertise, we’re bringing great minds together to build more accessible services.
The Project Manager/Programme Manager is responsible for leading the delivery of a novel new approach to ND pathways involving cross-functional teams, customers and internal/external executive level stakeholders
The role ensures that the project delivers on time, to specification and meets customers expectations.
Key Responsibilities
Programme Leadership and Project Management
- Lead the end-to-end delivery of large-scale transformation projects (e.g. digital transformation, new pathway design and mobilisation, at scale triage solutions and technical innovation)
- Define and deliver the agreed projet plan, ensuring execution aligns with the organisation’s strategy, objectives, and success criteria.
- Ensure transition from project into business-as-usual operations is planned, delivered, and sustained
- Work with operational leads to embed pathways into live service delivery, not just design
- Establish clear decision-making, reporting, and escalation structures to maintain control of delivery
- Ensure delivery to agreed scope, time, cost, and quality
Planning and Execution
- Develop and maintain project roadmaps, plans, and dependencies
- Translate strategic objectives into actionable delivery plans
- Identify and manage interdependencies across teams and business areas
- Drive benefits realisation and track outcomes against business cases
- Maintain pace of delivery, proactively removing blockers and accelerating progress where required
Stakeholder Management
- Engage senior stakeholders across relevant internal functions and, hold internal teams and stakeholders accountable for their contributions to programme delivery
- Build strong relationships with external executives, decision makers and influencers, clinicians and business partners
- Provide clear and consistent reporting to governance forums
- Manage conflicting priorities and ensure alignment
Governance and Compliance
- Ensure projects comply with regulatory and legal requirements, including UK GDPR
- Ensure all project outputs align with clinical standards, safety requirements, and regulatory expectations
- Establish robust risk, issue, and dependency management processes
- Ensure adherence to organisational governance frameworks and standards
Financial and Resource Management
- Deliver the project within the agreed budget set by the leadership team, maintaining strict control of costs
- Collaborate with the Finance team to manage budget
- Allocate and adjust resources to ensure delivery milestones are met within financial constraints
- Monitor financial performance and forecast costs and take corrective action to protect delivery liaising closely with the CCO
- Support procurement and management of third-party suppliers
Change management
- Ensure effective communication and engagement plans to support rollout and minimise resistance
- Track adoption and usage including barriers to implementation and liaise closely with CCO plan resolutions
- Work closely with HR and training teams to support workforce readiness
Data, Digital and Innovation
- Support the implementation of digital, data, and AI-enabled initiatives
- Ensure alignment with data governance and security requirements
- Promote innovation and continuous improvement across the organisation
What you need to have
Essential
- Proven experience delivering complex programmes in healthcare, NHS, or private medical insurance
- Strong knowledge of programme and project management methodologies (e.g., MSP, PRINCE2, Agile)
- Experience working with clinical, operational, and technical stakeholders
- Strong understanding of healthcare regulations, compliance, and governance
- Demonstrated ability to manage budgets and deliver ROI
- Excellent leadership, communication, and influencing skills
Desirable
- Experience with digital transformation, ND pathways, or AI programmes
- Knowledge of clinical safety standards and healthcare data governance
- Experience working with regulators or in regulated environments
What’s in it for you
- 33 days holiday (including Bank Holidays)
- Paid Christmas closure (between Christmas and New Year)
- Birthday Leave - paid day off on your birthday
- "Life Leave" - 2 days of extra leave to take when things you can't plan for happen
- Enhanced family friendly policies including a phased return to work and receive full pay
- Paid company sick pay scheme
- Contributory Pension Scheme (6% matched)
- Employee Discount to access a private assessment (for ADHD, Autism or a combined assessment) through our Melios service for your child
- Fully personalised flexible benefits package including; Health Cash Plan, Life Assurance, EAP Service, Will Writing, Critical Illness Cover, employee discount and savings portal, Cycle to Work Scheme, Tech Scheme and Wine Club!
- Work from anywhere policy
- Access to NHS and Perks at Work discounts, including the Blue Light Card
- Free access to co-working spaces
- CPD/Growth day per year, plus personal development allowance to invest in your growth
- Bespoke Healios Training and on demand learning including schedule of monthly CPD for clinicians
DIVERSITY AND INCLUSION
“Do the right thing” is one of our core Healios values. And building a diverse and inclusive workplace where everyone feels supported is absolutely the right thing to do. Whether we’re developing a new service line or enhancing one of our products, we need people with different skills, backgrounds, identities and perspectives to ensure our innovations will work for the children and young people we are here to serve. By embracing diversity, we can deliver better care experiences and outcomes, while tackling the inequalities in healthcare provision that exist today.
SAFER RECRUITMENT & PRE- EMPLOYMENT CHECKS
Healios ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation, We will do our absolute best to keep the people that we support, safe from harm. This starts with our recruitment processes.
As part of our pre-employment checks, all employees of Healios will be asked to have a Disclosure and Barring Service (DBS) check. Dependent on your role within the business, this will either be an Enhanced or Basic. A Protecting Vulnerable Groups (PVG) check will be required. You will also be asked to provide two professional references as a minimum.