Project Management Office (PMO) Manager

OVERVIEW 

Department: Business Operations

FSLA Status: Exempt

Job Location: Tampa, FL (Remote)

Reports to: Director, PMO

Element Critical is seeking to add a Project Management Office (PMO) Manager who aligns with our company values of accountability, integrity, grit, and problem-solving. 

The PMO Manager will play a critical role in managing the planning, governance, and oversight of IT and compliance-related initiatives across the organization. This role ensures that all technology, security, policies, and projects align with corporate objectives and adhere to standards under ISO 27001, SOC 1, PCI DSS, and HIPAA/HITECH frameworks. The PMO Manager will drive operational excellence, risk mitigation, and compliance through disciplined project management and process maturity. The ideal candidate is a strong communicator, organized, and detail oriented.

 

RESPONSIBILITIES

Responsibilities will include, but not limited to, the following:

• Oversee the company’s compliance program and policies including audit readiness, and regulatory certification efforts.
• Partner with IT Security, Risk, Legal, and Audit teams to ensure project deliverables support compliance with ISO 27001, SOC 1, PCI DSS, and HIPAA/HITECH standards.
• Serve as a liaison between technical teams, compliance officers, and executive stakeholders to ensure transparency, accountability, and timely delivery.
• Collaborate with IT, Security, and Compliance leadership to monitor program and project health, risk, and audit readiness.
• Assist in the preparation for internal and external audits, including SOC, ISO, PCI DSS, HIPAA/HITECH, or other applicable frameworks.
• Establish and manage the IT and Compliance PMO framework, ensuring consistent project governance, documentation, and execution across all IT initiatives.
• Support audit and regulatory review processes through proper documentation and evidence tracking.
• Serve as a liaison between technical teams, compliance officers, and executive stakeholders to ensure transparency, accountability, and timely delivery.
• Develop IT and Compliance project plans, set deadlines and owners for specific tasks, and track the progress of each project
• Monitor project health and program performance through KPIs, dashboards, and executive reporting.
• Facilitate project status meetings and Compliance Committee sessions to review progress, risks, and alignment with regulatory frameworks (ISO 27001, SOC 1, PCI DSS, HIPAA/HITECH).
• Create and maintain project dashboards for executives and stakeholders that provide clear visibility into schedules, risks, dependencies, and deliverables across multiple initiatives.
• Execute, lead, and support other projects assigned by leadership in support of organizational goals and strategic objectives.

 

REQUIREMENTS & QUALIFICATIONS

The ideal candidate will possess the following:

• Bachelor’s degree in information technology, Business Administration, Communication or a relevant study preferred.
• At least five (5) years of work experience in Project Management or PMO, with at least 1 year focused on IT compliance or governance (ISO 27001, SOC 1, PCI DSS, and HIPAA/HITECH).
• Knowledge around Data Center operations and NetSuite (ERP), with the ability to align project and compliance initiatives within these environments is a plus.
• PMP Certification preferred.
• Advanced proficiency in Microsoft Office Suite and project/program management tools, including Excel, Smartsheet, and MS Projects, to support reporting, analysis, and project tracking
• Advanced PowerPoint skills are required to develop executive-level presentations, project updates, dashboards, and strategic communications for executives, stakeholders, and cross-functional teams.
• Effective communication and organizational skills with the ability to clearly and concisely communicate both verbally and in writing to internal and external audiences.
• Develop and maintain executive summaries for multiple projects, providing senior leadership with concise visibility into progress, risks, milestones, and strategic decisions.
• Proven ability to develop effective working relationships.
• Travel may be required.