Eventbase is seeking an experienced Product Management Leader to lead the evolution of our industry-leading event technology platform, which powers apps for many of the largest events and brands in the world. You will be a key contributor to Eventbase’s success, both leading our Product Management and Product Design Teams and acting as a member of our Management Team. This position reports directly to Eventbase’s COO, and is fully remote.
The successful candidate will be responsible for driving our product roadmap to improve our offering and create new products and features to meet market opportunities. To ensure we have a differentiated offering that meets the needs of our customers and prospects, you will gain a deep understanding of our product and be well-versed in our market, competitors and partners. You will be responsible for defining the problems we are going to solve and the opportunities we will pursue, and will work closely with our talented team as we design, develop, test, launch, market, sell, and deliver our product.
The successful candidate will be responsible for driving our product roadmap to improve our offering and create new products and features to meet market opportunities. To ensure we have a differentiated offering that meets the needs of our customers and prospects, you will gain a deep understanding of our product and be well-versed in our market, competitors and partners. You will be responsible for defining the problems we are going to solve and the opportunities we will pursue, and will work closely with our talented team as we design, develop, test, launch, market, sell, and deliver our product.
What You'll Do
- Own our product strategy and be accountable for the success of our product offering
- Work collaboratively with our Engineering team on the ongoing development of our product capabilities, reviewing proposed technical solutions and approving released features
- Develop an in-depth understanding of our offering, so you can answer product questions
- Manage research including competitive research, market research, user testing, and customer research, capturing both quantitative and qualitative data to enable decision making
- Measure progress in every aspect of your business cases, report on the progress, and remove roadblocks
- Create metrics and processes to measure product adoption and team performance
- Own and improve our Product Management process
- Collaborate with Sales & Marketing in the creation of product messaging and product offering (price, packages, goto market)
- Drive customer conversations and lead customer workshops to stay in tune with the needs of our customers and prospects
- Manage and mentor our team of Product Managers and Product Designers
- Meet with and present to key customers in order to understand their problems and educate them on our latest and greatest features
- Lead internal roadmap planning sessions and prioritize backlog
- Capture internal/external stakeholder feedback while reaching consensus in the product roadmap.
- Attend key events to see the product in action first hand and come home with fresh perspective on how to further the attendee experience and meet customer goals
- Partner with engineering leads to establish rapid product development processes with small teams that can accelerate, build, design, test, and launch products and updates
- Contribute each week as a member of our Management Team
- Participate in strategy sessions with the Executive team and the Board to represent the Eventbase’s Product vision
What You Bring
- Must have 8+ years of product management experience building a highly configurable software product
- Must have 4+ years of experience managing a team
- Must have used Agile in the past (CSM or CSPO certifications)
- Proven success in executing strategy and vision in a product-focused company building solutions that users love
- Create a process to prove, forecast, and capture ROI on product initiatives
- A solid understanding of technical capabilities, ideally with education or experience working with mobile technology and software engineering
- Demonstrated ability to communicate a clear vision, evangelize for your target market, and build excitement and pride for your product throughout the organization
- Exceptional proficiency in public speaking and delivering presentations
- A great team player attitude that puts the needs of your organization and your team before everything else: dependable and supportive towards mutual success
- Strong stakeholder management skills, ability to create alignment between internal teams and external stakeholders
- Can be hands on to help your product manager with a specific technical feature in the morning, while presenting the long term roadmap to our key clients in the afternoon
- Event industry experience would also be a significant asset
- You adapt well to change, demonstrating the speed and flexibility essential in the event industry, and have consistently shown strength in these areas
Why Join the Eventbase Team?
At Eventbase we value trust, respect and authenticity, and believe we are all better together. Joining the Eventbase team means you will enjoy a progressive work environment with some exceptional perks, including the option to go onsite at some of the largest events on the planet. We enjoy “No Meeting Fridays” and Eventbasers get every second Friday off, so you can have an extra 26 long weekends every year in addition to statutory holidays. We have a $1,250 annual professional development allocation and $1,000 per year to set up your home office. We also offer comprehensive benefits including extended health care from your first day, a $1000 flexible health/wellness spending account, paid parental leave for all new parents, gender affirming care, and paid wellness days. And of course we offer competitive market salaries and employee stock options too.
At Eventbase we work hard and smart, and take time to celebrate our wins. We are a “remote-first” organization, so our team can work from anywhere in Canada. You will never be required to work out of an office if it doesn’t work for you.
We’re proud of our diverse team: Eventbasers hail from all over the world, with many different backgrounds, cultures and interests. We’re dedicated to creating an inclusive environment where everyone feels valued and respected as their authentic selves, truly making us better together. By embracing our diverse backgrounds, we enhance the magic of live events and create unforgettable experiences.
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