Practice Coordinator

Troutman Pepper Locke LLP is a firm committed to employee support and advancement, emphasizing inclusion and innovation. The Practice Coordinator will support strategic and tactical initiatives to help advance business goals and the day-to-day operations of a department and its practice groups, working closely with various leadership and administrative departments.

Responsibilities

• Partners with peer departments (e.g., Marketing, Legal Talent, Finance & Accounting, Information Technology, Human Resources, Innovation, Client Care) to support business strategy as set out by the Department and Practice Groups
• Under the direction of the Practice Director or Senior Practice Manager, assists with the implementation of Department and Practice Group annual business plans including staffing levels, billable hours, billing rates, and attorney development in accordance with Firm standards
• Supports successful execution of Department and Practice Group meetings and retreats, including coordination with all appropriate administrative departments communicating information and providing assistance on action items
• Collaborates with Regional Office Administrators, Senior Practice Managers, Practice Directors, Practice Group Leader and Professional Development Partner on attorney onboarding and integration initiatives
• Coordinates senior partner communication and direction
• Tracks talent pipeline and progress, providing reporting and summaries as needed and requested to support business decisions
• Creates, documents, and maintains documentation of business processes in all aspects of the practice: billing, practice management, case staffing, rate and bill monitoring, thought leadership
• Plans and coordinates Practice Group events to promote teamwork and recognize accomplishments

Skills

• Ability to exercise tact and discretion involving sensitive and confidential matters
• Ability to work independently as well as on a team and collaborate effectively across administrative departments and Practice Group in all offices
• Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail, even when under pressure
• Ability to clearly and effectively communicate, in oral and written form, with people at all levels within the Firm
• In-depth understanding of Microsoft Office suite is preferred, with an ability to quickly learn and utilize additional software solutions
• Demonstrates ownership of responsibilities, flexibility, initiative, and a positive attitude
• Bachelor's degree; a combination of training, education, and experience that demonstrates the ability to perform the duties of the position may be considered
• Minimum of one (1) year of experience providing administrative support in a fast-paced environment
• Legal or other professional services firm management experience preferred

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