Join arenaflex – Elevating Pharmacy Operations Across the Region
arenaflex is a leading multi‑state pharmacy services organization dedicated to delivering precise, reliable, and compassionate medication management solutions to hospitals, long‑term care facilities, and retail pharmacies. Our mission is to empower healthcare providers with accurate data, streamlined billing, and exceptional customer service, ensuring that patients receive the right medication at the right time. With a culture rooted in teamwork, continuous learning, and innovation, arenaflex offers an environment where every employee can make a meaningful impact on the health of communities across the Northeast.
Why This Role Matters
As a Pharmacy Technician – Data Entry Specialist based in North Syracuse, NY, you will be the linchpin that connects prescribers, patients, and payers through meticulous data management. Your work guarantees that medication orders are entered flawlessly, third‑party claims are processed correctly, and facilities receive timely, accurate billing statements. In short, you help keep the medication delivery pipeline running smoothly, directly influencing patient safety and the financial health of our partner facilities.
Key Responsibilities – Your Day‑to‑Day Impact
- Accurate Data Entry: Input patient profiles, medication orders, and dosage instructions into arenaflex’s electronic pharmacy system with an error‑rate below 0.5%.
- Third‑Party Claims Management: Verify and submit insurance claims, ensuring that each facility is billed correctly and reimbursed on schedule.
- Customer Service Excellence: Serve as the primary point of contact for assigned facilities, responding to inquiries, resolving issues, and maintaining strong professional relationships.
- Billing & Credit Accuracy: Reconcile monthly statements, apply credits, and generate detailed reports for facility accounting departments.
- Production Targets: Meet or exceed daily and weekly productivity metrics established by your supervisor while maintaining quality standards.
- On‑Site Visits (When Needed): Travel to individual homes, clinics, or long‑term care facilities for face‑to‑face meetings, medication exchanges, or training sessions.
- Mentorship & Training: Assist in onboarding new pharmacy technicians, sharing best practices for data entry, compliance, and customer interaction.
- Regulatory Compliance: Complete all mandatory training modules—HIPAA, OSHA, and state pharmacy regulations—and stay current with evolving standards.
- Continuous Improvement: Identify workflow bottlenecks and propose process enhancements to improve speed, accuracy, and stakeholder satisfaction.
- Ad Hoc Projects: Participate in special initiatives such as system upgrades, audit preparations, and cross‑functional team collaborations.
Essential Qualifications – What You Bring to the Table
- Education: Minimum high school diploma or GED; an Associate’s degree in Business Administration, Health Sciences, or a related field is preferred.
- Experience: 3‑6 months of hands‑on experience as a pharmacy technician, preferably within a hospital, long‑term care, or retail pharmacy environment.
- State Registration: Active pharmacy technician license in the state where you will be employed (Vermont, New Hampshire, or Ohio). For New York candidates, registration with the New York State Board of Pharmacy is encouraged.
- Attendance & Flexibility: Reliable, punctual, and able to work nights, weekends, and occasional overtime as operational demands dictate.
Preferred Qualifications – Going the Extra Mile
- Previous experience with electronic health record (EHR) or pharmacy management software (e.g., PioneerRX, QS/1, Medi‑Tech).
- Certification such as CPhT (Certified Pharmacy Technician) or completion of a pharmacy technician training program.
- Demonstrated ability to handle high‑volume data entry while maintaining strict attention to detail.
Core Skills & Competencies – Success Factors
- Communication: Clear, professional verbal and written communication with healthcare providers, patients, and internal teams.
- Customer Service Orientation: Proactive problem‑solving mindset that anticipates facility needs and resolves issues swiftly.
- Organizational Excellence: Ability to prioritize multiple tasks, manage deadlines, and maintain organized digital records.
- Technical Proficiency: Strong computer literacy, including keyboarding speed of at least 45 wpm, and competence with Microsoft Office Suite.
- Medication Knowledge: Broad understanding of drug classifications, dosage forms, and physician order interpretation.
- Adaptability: Comfort with evolving technology, regulatory updates, and shifting workload volumes.
Career Growth & Learning Opportunities at arenaflex
arenaflex is invested in your professional development. As you excel in the Data Entry Technician role, you’ll have access to:
- Advanced Training Tracks: Specialized courses in pharmacy informatics, medication therapy management, and claims adjudication.
- Leadership Pathways: Opportunities to transition into supervisory, quality assurance, or operations management positions.
- Mentorship Programs: Pairing with seasoned pharmacy leaders for guidance, skill‑building, and career planning.
- Certification Support: Financial assistance for obtaining CPhT, Certified Medication Safety Specialist (CMSS), or related credentials.
- Cross‑Functional Projects: Participation in initiatives that involve IT, finance, and clinical teams, broadening your organizational perspective.
Work Environment & Culture at arenaflex
Our North Syracuse hub fosters a collaborative, inclusive atmosphere where every voice matters. You’ll enjoy:
- Team‑First Mindset: Daily huddles, peer‑review sessions, and open‑door leadership encourage knowledge sharing.
- Modern Facilities: Ergonomic workstations, high‑speed networking, and secure access to industry‑leading pharmacy software.
- Diversity & Inclusion: Initiatives that celebrate varied backgrounds and ensure equitable opportunities for all employees.
- Work‑Life Balance: Flexible scheduling, paid time off, and wellness programs (including virtual fitness classes and mental‑health resources).
- Community Engagement: Volunteer days, health fairs, and partnerships with local senior centers where staff can give back.
Compensation, Perks & Benefits
arenaflex offers a competitive hourly wage ranging from $14.56 to $19.45, commensurate with experience, certifications, and performance. In addition to base pay, you’ll receive:
- Comprehensive medical, dental, and vision insurance with employer contributions.
- Retirement savings plan (401k) with matching contributions.
- Paid holidays, vacation, and sick leave.
- Employee assistance program (EAP) for personal and professional support.
- Tuition reimbursement for approved coursework and certifications.
- Opportunity for overtime pay and shift differentials for evenings and weekends.
- Uniform allowance and necessary protective equipment.
- Company‑wide recognition programs and performance bonuses.
How to Apply – Take the Next Step Toward a Rewarding Pharmacy Career
If you thrive in a fast‑paced, accuracy‑driven environment and are eager to contribute to the health of patients across North Syracuse and beyond, arenaflex wants to hear from you. Click the “ ” button below, submit your résumé, and be prepared to showcase your data entry expertise, customer‑service skills, and passion for pharmacy operations.
arenaflex is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
Join arenaflex today and become an integral part of a team that values precision, compassion, and professional growth.
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