Who We Are
JayWay Travel Inc. is approaching its 20th anniversary with a diverse, fully remote team spanning 20+ countries. We are passionate about building a people-focused culture that supports operational excellence and enables business growth.
At JayWay, HR is more than processes—it’s about proactive support, high-quality work, and creating meaningful experiences for our team members. If you enjoy taking ownership, improving workflows, and ensuring consistency and compliance across a global team, you’ll thrive here.
Who We’re Looking For
We’re seeking an experienced HR People Operations Coordinator with 3+ years of hands-on HR experience, ideally across multiple employment setups in the EMEA region.
You are someone who:
- Takes initiative and solves HR challenges proactively
- Delivers consistently accurate, high-quality work
- Owns and improves end-to-end HR processes
- Handles team member queries confidently and professionally
- Thrives in remote or distributed environments while maintaining operational excellence
This role requires direct, practical experience in:
- Full team member lifecycle management (onboarding, active employment, offboarding)
- HR documentation, compliance, and data accuracy
- HR systems, workflows, and operational processes
- Day-to-day HR support across multiple locations
If you value structure, quality, and proactive ownership in HR, this role is for you.
What You’ll Be Responsible For
HR Operations & Compliance
- Maintain accurate records across various employment setups
- Ensure compliance with local regulations and internal policies
- Monitor and improve HR workflows and operational efficiency
- Provide reliable day-to-day HR guidance
Team Member Lifecycle Management
- Manage onboarding and offboarding processes
- Prepare documentation and coordinate access
- Ensure smooth transitions at every stage
- Maintain structured, audit-ready HR records
Team Member Support & Experience
- Act as a trusted point of contact for HR matters
- Provide clear guidance and timely resolutions
- Support engagement initiatives, milestones, and recognition programs
HR Systems & Process Improvement
- Maintain HR systems and ensure data integrity
- Identify and implement operational improvements
- Develop and update HR documentation and SOPs
Recruitment Support & Gradual Ownership
- Support recruitment processes and documentation
- Coordinate onboarding logistics for new hires
- Gradually take ownership of candidate screening, interview coordination, and hiring manager communication
- Contribute to improving recruitment workflows across regions
What You Bring
- 3+ years of direct HR experience (non-negotiable)
- Experience working across multiple EMEA countries and employment models
- Solid understanding of full lifecycle HR practices and compliance
- Familiarity with standard recruitment processes, including interviewing
- Strong attention to detail and ownership-driven mindset
- Excellent written and verbal English communication skills
- Confidence using HR systems, spreadsheets, and digital tools
- Interest in automation and process optimisation
- Experience working in remote or distributed teams
Why Join Us
- Global Exposure: Work across 20+ countries and expand your international HR expertise
- Professional Growth: Increasing responsibility in HR operations and recruitment
- Remote Setup: Company-paid equipment for your workspace
- Recognition & Rewards: Performance bonuses and appreciation initiatives
- International Team Events: Retreats and meetups with colleagues worldwide
Hiring Process
- Video Questionnaire
- Initial Google Meet Interview
- Practical HR Task (real-life scenario)
- Final Interview with HR Leadership
We value transparency and respect — and communicate clearly at every stage of the process.
Ready to Apply?
We’d love to hear from you! Submit your CV and a cover letter (in English) answering:
- What skills make you the perfect fit for this role?
- What are some of your proudest achievements?
- Why does this opportunity excite you?
is committed to ensuring equal opportunities, with recruitment and selection decisions based solely on qualifications and merit, without regard to protected characteristics.
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