Job Description:
Trident BPO is seeking a detail-oriented and proactive New Build Virtual Assistant to support high-volume real estate operations focused on new construction listings.
This role serves as the operational backbone for managing new property inventory — ensuring listings are accurate, properly documented, and marketed from the early construction phase through final sale.
The ideal candidate is highly organized, comfortable managing large volumes of listing data, and able to coordinate effectively with internal teams and builder partners.
Job Responsibilities:
- Listing & Inventory Management
- Accurately enter and maintain new construction listings in MLS and internal systems.
- Prepare all backend listing requirements to ensure properties are ready for “live” listing status.
- Update listing prices in real time based on builder instructions.
- Organize and maintain digital showcases, virtual tours, and marketing assets for listings.
- Update spreadsheets, marketing materials, and property flyers to ensure inventory accuracy.
- Documentation & Coordination
- Maintain organized property documentation including disclosures, floor plans, and listing assets within Google Drive.
- Track photography requirements and ensure property media is properly uploaded and cataloged.
- Prepare and deliver sales reports for builder partners such as Lennar.
- Assist in maintaining repair and punch-list tracking sheets to ensure properties remain ready for showings.
- Workflow & Automation Management
- Trigger and monitor transaction workflows and automations within the CRM to ensure listing milestones are met.
- Support internal operations by tracking listing progress and ensuring timelines remain on schedule.
- Send regular updates to Buyer Agents (BAs) regarding new inventory, price changes, and status updates.
- Inquiry Handling
- Respond to inbound inquiries regarding specific listings from agents and prospective buyers.
- Provide clear responses based on standard operating procedures (SOPs).
- Assist with occasional weekend calls from agents, when needed.
Requirements
- Previous experience as a Real Estate Virtual Assistant, Listing Coordinator, or Transaction Coordinator is highly preferred.
- Strong proficiency with Google Workspace (Drive, Sheets, Docs).
- Familiarity with CRM systems and MLS platforms is a plus.
- Exceptional attention to detail and ability to manage large volumes of listing data.
- Strong written and verbal English communication skills.
- Comfortable handling professional inquiries and coordinating with agents or partners
Additional Requirements:
- Can commit to work for 40 hrs work week
- Flexibility to work in U.S. time zones, Saturday or Sunday availability may be required to assist with agent inquiries
- Able to maintain a distraction-free home office setup.
- Possess a laptop/desktop meeting minimum specifications: 8GB RAM, i5 operating system.
- Able to maintain a distraction-free home office setup.
- Dual monitor is a plus
- Reliable high-speed internet connection (minimum 15 MBPS).
Benefits
- Monthly salary of $850.
- Up to 12 Paid Time Off days per year
- Paid Holiday Time Off Days
- 100% Remote Work: Embrace the flexibility of a work-from-home arrangement, allowing you to create a comfortable and efficient workspace in your own home.