Mortgage Administrator

Peoples Group is a trusted financial services company for innovators at the forefront of Canada’s economic future. The Mortgage Administrator provides end-to-end mortgage support by delivering professional service to broker partners while ensuring compliance and maintaining organized mortgage files.

Responsibilities

• Deliver exceptional, professional, and courteous service to Peoples Group broker partners
• Maintain well-organized and complete mortgage files
• Verify and validate all required mortgage and client information for accuracy
• Review documentation for compliance with file-specific conditions and company policies, ensuring follow-ups with mortgage brokers for any outstanding requirements
• Apply strong pipeline management skills by conducting regular follow-ups with mortgage brokers and partners to collect outstanding documentation as outlined in the mortgage commitment
• Identify escalation items and collaborate with Underwriters or Managers to resolve them efficiently
• Prepare and send instructional packages to FNF for solicitors, along with relevant supporting documents
• Ensure all conditions are met and documentation is received, reviewing solicitor-prepared mortgage documents to confirm alignment with the terms of commitment and compliance with company policies and regulatory guidelines
• Demonstrate a commitment to delivering outstanding personalized service
• Build and maintain strong working relationships with Underwriters, Business Development teams, and Lawyers to facilitate the smooth and efficient closing of mortgage files
• Stay current on applicable mortgage underwriting policies, procedures, and products
• Provide timely and accurate responses to Mortgage Brokers and partners

Skills

• 1-3 years working in mortgage administration
• Strong interpersonal and communication skills
• Ability to prioritize, multi-task, organize, and execute in a fast-paced environment
• Detail-orientated, with excellent organizational and follow-up skills
• Strong written and oral communicator
• Energetic works independently within the team
• Proficient in Microsoft Office
• Ability to manage risk and compliance, and demonstrate the highest standards of integrity and ethical conduct
• Work well in a team and have confidence dealing with people and addressing issues
• Sound problem-solving skills, concise attention to detail and the tenacity to complete the task properly
• French bilingual considered an asset

Benefits

• A hybrid work environment, enabling you to balance your personal and professional life seamlessly.
• Competitive salaries, profit sharing, RRSP matching and benefits from day one.
• Generous paid time off to help achieve a healthy work-life balance.
• A strengths-based approach, ensuring we work together more effectively.
• A commitment to your well-being in five key areas: Financial, Physical, Social, Career, and Community.

Company Overview