Job Description:
About arenaflex
Welcome to arenaflex, where innovation meets imagination! At arenaflex, we are dedicated to enchanting audiences worldwide with the news, entertainment, and sports content they need most, offering more choice, personalization, and convenience than ever before. Our mission is to transform how we create, produce, and distribute content globally while ensuring the highest levels of quality, efficiency, and flexibility.
As part of our Media Engineering division, arenaflex Technology is responsible for delivering cutting-edge direct-to-consumer experiences across the globe. Our portfolio includes world-class streaming platforms, premium content delivery networks, and innovative media solutions that reach millions of viewers daily. We operate at the intersection of hardware and software-based technology, combining comprehensive theoretical and practical understanding to drive the generation, monetization, and distribution of all forms of consumer-facing video and audio content.
Join our team of passionate media professionals and be part of a dynamic organization that values creativity, technical excellence, and collaborative innovation. At arenaflex, you'll have the opportunity to work with state-of-the-art technology and contribute to shaping the future of entertainment delivery.
Position Overview
We are currently seeking a talented and motivated Media Engineer II to join our Night Shift team at our California facility. This is a full-time position operating from 9:00 PM to 5:00 AM, perfect for those who thrive in evening hours and want to be at the forefront of media technology innovation.
The Media Engineer II role is ideal for professionals with hands-on engineering sustainment and design/build experience in the creation, production, and distribution of linear or digital video/audio content. In this position, you will be primarily focused on the sustainability of our existing technology infrastructure. You will serve as a crucial layer in our support model, handling incidents escalated from our frontline operations team and contributing to system integration projects, documentation, and preventive engineering initiatives.
As a Media Engineer II at arenaflex, you will leverage your experience to tackle increasingly complex problems with minimal support from senior engineers and can confidently perform integration tasks with minimal direction. This role offers excellent opportunities for professional growth and advancement within our media technology division.
Key Responsibilities
As a Media Engineer II, you will be responsible for:
- Incident Response and Resolution: Respond to and resolve issues affecting production, broadcast, and content distribution across multiple arenaflex networks, including system outages, breakdowns, and related technical issues. Conduct diagnostic testing, repair, and replacement activities necessary to resolve common, specialized, and complex problems.
- System Monitoring: Utilize system health and performance monitoring software and platforms to investigate and participate in fixing system issues and failures. Participate in system maintenance, install software patches, updates, and perform activities to resolve and avoid service issues.
- Signal Analysis: Examine and investigate internet audio/video signals in traditional SDI and IP 2110 essence stream routing environments.
- Cloud Platform Management: Investigate and explore cloud platforms as required for our distributed infrastructure.
- Vendor Management: Manage third-party service providers by enforcing the agreed-upon scope of services within various support agreements, including full-time, independent, partner organizations, maintenance providers, contractors, and service providers.
- Team Leadership: Select, train, motivate, and evaluate technical staff; provide or coordinate staff training; work with employees to address deficiencies; implement disciplinary procedures when necessary.
- Equipment Management: Determine and secure equipment, supplies, and materials for media technology systems within budget guidelines; obtain and maintain equipment and supplies.
- Strategic Planning: Develop long-range plans for future media technology needs, including capital improvements, to enhance production and distribution capabilities.
- Policy Development: Assist in the development and execution of policies and procedures regarding technology operations with a focus on increasing the integration of all assets to meet business, marketing, and entertainment goals.
- Operational Support: Provide operational support for migrations of all types related to operating, maintaining, and programming the audio and video production/distribution systems across the enterprise.
- System Upgrades: Perform upgrades to system hardware and software workflows under the supervision of a more experienced engineer or manager.
- Preventive Maintenance: Perform and coordinate preventive maintenance on all broadcast systems and equipment, such as distribution systems, switchers, consoles, playout servers, cameras, robotics, electromechanical equipment, automation systems, and radio facilities to ensure optimal transmission performance.
- Project Participation: Participate in complex engineering activities at the direction of more experienced engineers.
- Documentation: Review, maintain, and contribute to system/workflow documentation.
- Training and Development: Participate in training and development objectives. Conduct peer training and development sessions.
- Additional Responsibilities: Perform other duties as required to assist with achieving Business Objectives.
Required Qualifications
To be considered for this position, candidates must meet the following requirements:
- Experience: 3+ years of past and relevant experience in ensuring efficient sustainment, uptime, and overall security of the technical environments of live media production and distribution environments.
- Education: Bachelor's degree in electrical engineering, computer science, or comparable major, and/or equivalent work experience.
- Technical Expertise: Proven troubleshooting and supporting experience in at least one of the following areas:
- IP-based broadcast equipment including routers, switchers, audio consoles, signal processors, encoder/decoders, video scalers, playback systems, etc.
- Studio technology including video walls, cameras, VR set technology, image processing systems, touch screens, lighting, etc.
- File-based workflows like enterprise Media Asset Management systems (Cloud-based or On-Premise Network-based) including storage, compute, encode, and distribution.
- Production control systems, such as automation systems, graphics systems, editing software, and other broadcast management tools.
- Transmission systems such as RF (Radio Frequency), Satellite Distribution, Fiber Distribution, etc.
- Cloud Experience: Proven history for investigating and sustainment knowledge of AWS Infrastructure and other cloud-based technologies including S3/Ice storage and cloud compute services.
- Physical Requirements: Ability to climb ladders, work on elevated structures and building rooftops, work on aerial lift platforms, and possess a valid driver's license.
- Technical Drawing: Ability to create, read, and interpret AutoCAD and other technical drawing/documentation tools.
Preferred Qualifications
While not required, the following qualifications would be advantageous:
- Knowledge and experience in on-prem and cloud-based storage and compute infrastructure platforms and current technical offerings.
- Knowledge and experience with SMPTE standards for broadcast television and video production/streaming environments.
- Knowledge and experience in compression techniques such as MPEG2/4, HEVC, JPEG 2000, and JPEG XS.
- Knowledge and experience in software control systems, including frame control, routers, switches, and monitoring software.
- Knowledge and experience in Nielsen (NACAT), VANC equipment, Direct Acoustics, and other related systems.
- Knowledge and experience in hosted receiver decoders, central devices, edge devices, timing of video and audio systems, audio and video media file formats.
Skills and Competencies
We're looking for candidates who demonstrate:
- Problem-Solving: Exceptional ability to connect the dots at the association, strategy, program, project, and event levels. Skilled at reaching consensus and changing the thinking of others without damaging relationships.
- Adaptability: Comfort working in a fast-paced, growth environment with minimal supervision, delivering under tight deadlines while multitasking, prioritizing projects, and communicating priority updates to team members.
- Resourcefulness: Ability to work with limited resources, display unbiased critical thinking, and creatively solve problems. Persuasive and innovative, always finds a way forward — an eternal optimist with a serious drive for contributing and making an impact.
- Communication: Excellent verbal and written communication skills to effectively collaborate with cross-functional teams and stakeholders.
- Technical Proficiency: Strong analytical skills with the ability to understand complex technical systems and workflows.
Career Growth Opportunities
At arenaflex, we believe in investing in our employees' professional development. As a Media Engineer II, you will have access to:
- Advanced Training: Comprehensive training programs on cutting-edge broadcast and streaming technologies.
- Career Advancement: Clear progression paths to Senior Media Engineer, Lead Engineer, and Management positions.
- Certification Support: Financial support and time off for industry-relevant certifications.
- Mentorship Programs: Pairing with experienced senior engineers for skill development and knowledge transfer.
- Cross-Functional Exposure: Opportunities to work across different technology domains and business units.
Work Environment and Culture
Join a team that values innovation, collaboration, and excellence. Our California facility offers:
- State-of-the-Art Facilities: Work with the latest broadcast and production technology in modern, well-equipped facilities.
- Night Shift Community: Be part of a dedicated night shift team that thrives during evening hours and values teamwork and mutual support.
- Inclusive Culture: A diverse and inclusive workplace where every voice matters and innovation is celebrated.
- Work-Life Balance: Competitive scheduling with consistent shift times and ample time off.
- Collaborative Atmosphere: Team-oriented environment with open communication and knowledge sharing.
Compensation and Benefits
We recognize that our employees are our most valuable asset. arenaflex offers a comprehensive benefits package including:
- Competitive Salary: Annual compensation of $70,000-$80,000 based on experience and qualifications.
- Health and Wellness: Comprehensive medical, dental, and vision insurance coverage.
- Retirement Plans: 401(k) retirement savings plan with company matching.
- Paid Time Off: Generous paid vacation, sick leave, and holidays.
- Professional Development: Tuition reimbursement and continuing education opportunities.
- Employee Perks: Access to exclusive entertainment content, discounts, and exclusive events.
- Parental Leave: Comprehensive family leave programs for new parents.
- Employee Assistance Program: Confidential support for personal and professional challenges.
How to Apply
Ready to join arenaflex and be part of the future of media technology? We invite qualified candidates to submit their application.
To apply, please visit our careers portal and complete the online application form. You will need to attach the following documents:
- Resume/CV detailing your relevant experience and qualifications
- Cover letter highlighting your interest in the position and how your skills align with our needs
- Qualifications certificate with mark sheets
- Passport-size photograph
- Signature
All eligible candidates are encouraged to apply. Please review the official notification carefully before submitting your application.
Join Our Team
At arenaflex, we are transforming the entertainment landscape and creating magical experiences for audiences around the world. If you are passionate about media technology, thrive in collaborative environments, and want to be part of something extraordinary, we want to hear from you!
Apply today and take the first step toward an exciting career with arenaflex. Together, we'll continue to push the boundaries of what's possible in media entertainment and create unforgettable experiences for millions of viewers globally.
arenaflex is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.