Who we are
We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.
We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way.
Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.
Why Worldwide
We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!
What the Franchise Lead (Manager, Clinical Trial Managers) - CNS does at Worldwide Clinical Trials
The Manager, Clinical Operations Site Management (Franchise Lead) is responsible for providing on‑time and quality delivery of site management services from assigned Clinical Trial Managers (CTMs) within assigned therapeutic area(s) and program(s)
What you will do
Provide therapeutic and operational expertise throughout the program and project delivery lifecycle
Ensure that projects within the franchise are properly resourced
Collaborate with the therapeutic team to create effective delivery strategies and solutions for franchise projects and programs
Act as the main contact person for the Project Management Franchise Lead
Present at proposal defense and client meetings as needed to support new or ongoing business
Ensure CRAs are trained on project specifics
Ensure Lead CRAs (LCRAs) are trained to support the clinical scope of work, including standard operating procedure (SOP) review, quality issue (QI)/corrective and preventive action (CAPA) understanding, and the Clinical Monitoring Plan
Coordinate and collaborate with Worldwide Clinical Trials Global Quality Assurance to provide training opportunities identified through CAPA information
Manage the quality of the assigned staff’s clinical work
Coordinate efforts between Project Management, Site Management, and Study Start‑Up
Establish regular communication to include quality metrics (such as site visit report compliance, source data verification metrics, and on‑site metrics) and overall project “health” metrics (such as data query status, adherence to the scope of work, and resource status)
Conduct performance appraisals for direct reports
The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.
What you will bring to the role
Broad protocol knowledge; therapeutic knowledge preferred
Comprehensive global knowledge, awareness, and practical understanding of the biopharma industry, drug development lifecycle, and operational clinical trial delivery
Innovative and strategic thinker
Superior oral and written communication skills
Strong planning and organizational skills
Strong interpersonal skills
Experienced problem‑solving and decision‑making skills
Strong attention to detail
Understanding of clinical research principles and processes, including data collection and editing skills
Ability to navigate Electronic Data Capture (EDC) software such as InForm and Medidata
Strong knowledge of U.S. Food and Drug Administration (FDA) regulations, International Council for Harmonisation (ICH) guidelines, and the Health Insurance Portability and Accountability Act (HIPAA)
Understanding of standard operating procedures
Your experience
Four‑year college curriculum with a major concentration in biological, physical, health, pharmacy, or other related sciences, and eight years of clinical research experience as a clinical research associate, OR
Equivalent education and training with ten years of clinical research experience as a clinical research associate
Two or more years of line management experience
Extensive CNS experience required
Experienced in being a direct point-of-contact for Sponsors
Responsibility for metrics and troubleshooting
Extensive budgetary responsibilities required
Travel required
Passport required
Promotion to the next level is not automatic based on years of experience. Personnel are evaluated on proven competency, level of responsibility, and ability to work independently.
At Worldwide Clinical Trials, we are committed to fostering an inclusive and equitable workplace by providing transparent compensation.
The salary range for this position is annually (For hourly paid positions, the stated salary range reflects hourly rates):
United States of America - $112,000.00 - $222,000.00
The salary range provided is intended to give candidates an understanding of potential earnings. Compensation will fall within the provided range, and it not a guarantee of exact salary. The final salary will be determined based on relevant experience, performance, education, and internal equity. In addition to base salary, we offer a competitive benefits package depending on location. We ensure pay equity and transparency and comply with all applicable labor laws. Salary information will be discussed during the interview process, and we encourage candidates to inquire about compensation at any stage.
We love knowing that someone is going to have a better life because of the work we do.
To view our other roles, check out our careers page at Discover a world of difference at Worldwide! For more information on Worldwide, visit or connect with us on .
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