We are looking for a Logistics Coordinator to support the day-to-day management of shipments, carriers, and logistics processes across our brands.
This is a full-time remote role for LATAM-based candidates, working closely with our Head of Operations and operations team to ensure shipments move efficiently from warehouses to customers.
The role is highly organised, process-driven, and operational, requiring strong attention to detail and the ability to manage multiple shipments and logistics issues simultaneously.
Key Responsibilities
• Monitor and track shipments across multiple international markets
• Coordinate with shipping carriers including UPS, DHL, and FedEx
• Work with freight platforms to manage international shipments
• Investigate delivery delays, lost parcels, or shipping exceptions
• Maintain accurate shipment and logistics records in NetSuite
• Track logistics performance and shipment data using Excel
• Communicate with fulfilment partners and logistics providers to resolve issues
• Support the operations team with logistics reporting and shipment tracking
Requirements
• Experience in logistics, shipping coordination, fulfilment, or supply chain operations
• Experience with commercial invoices is a must
• Strong organisational skills and attention to detail • Experience using NetSuite
• Strong working knowledge of Microsoft Excel
• Familiarity with UPS, DHL, and FedEx shipping processes
• Experience using freight platforms or shipment tracking systems
• Excellent written and spoken English
• Ability to work aligned with UK business hours
Tools We Use
• NetSuite
• Microsoft Excel
• UPS / DHL / FedEx shipping systems
• Freight platforms
Benefits
• $1,000 per month
• Fully remote role (LATAM-based candidates)
• Full-time position aligned with UK business hours
• Opportunity to grow within a fast-growing international e-commerce group