Charles Schwab is a leading financial services firm dedicated to helping clients achieve their financial goals. In this role, you will provide financial guidance to clients, build lasting relationships, and tackle complex issues while working in a supportive team environment.
Responsibilities
- Give clients financial guidance while forming lasting relationships built on trust, respect, and reaching a common goal
- Engage with clients when answering inbound calls, taking ownership, and tackling complex issues to offer the best possible solution
Skills
- Active FINRA Series 7 & 63 Licenses
- Ability to work 8:00am – 4:30 pm Monday through Friday during Schwab's training program, on-site
- After training is complete, ability to work assigned shift to accommodate business needs to include evening, overnight, and weekend options
- Flexibility to work any day, time, or shift to accommodate 24/7 contact center needs
- 1+ years of customer service experience
- 1+ years of client relationship experience
- Bachelor's degree or higher in Finance, Economics, or related field from accredited university
- Ability to adapt to changes in the market and business
- Robust communication, influencing and client engagement skills
- Desire to be part of a supportive and collaborative team
- Proficient in Client Relationship Management (CRM) platforms
- Strong candidates will also have previous experience in Financial Representative role
Benefits
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
Company Overview
We have plans for every turn you take. It was founded in 1973, and is headquartered in San Francisco, California, USA, with a workforce of 10001+ employees. Its website is https://www.schwab.com/.