Position Objective: As a Junior Human Resource Specialist, apply HR skills in support of managers, program staff and customers on the full range of HR topics including but not limited to staffing, classification, processing, benefits, recruitment, compensation, SES programs, work life programs, policy and employee and labor relations. In support of the Dept. of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE), Office of Human Capital (OHC), Human Resources Operations Center (HROC).
Duties and Responsibilities:
- Processing personnel and payroll actions, keying payroll documents, processing leave audits.
- Creating vacancy, retirement and payroll folders.
- Researching waiver and hearing requests.
- Scanning documents into various personnel record systems.
- Assisting with drafting SOP’s.
- Processing personal liability insurance reimbursement claims.
- Initiating tentative selection notifications, notice of results or disposition letter.
- Researching and compiling information on the full range of federal HR topics.
- Responding to and providing general HR guidance to applicants and staff, maintain employee files.
- Provide wide ranging administrative support to managers and program staff. Duties may include, but are not limited to:
- manage and coordinate calendars;
- screen phone calls and assist visitors;
- make travel arrangements;
- coordinate conference/meeting arrangements; prepares agendas, correspondence, and spreadsheets;
- opens and routes incoming mail;
- makes files, files information and maintains files in accordance with agency guidelines; and
- monitors office supply inventories, uploads documents to SharePoint and with drafting SOPS.
- Process complex cases involving pay, leave, time and attendance administration, waivers, and Federal Erroneous Retirement Coverage Correction Act (FERCCA) cases for agency employees. Research waiver and hearing requests.
- Conduct desk audits, review management requests for various position management and classification actions and prepare evaluation reports.
- Assist in developing guidance and other information training for managers and employees.
- Resolve pay-setting errors and discrepancies.
- Provide advice on base pay, overtime, or leave entitlements.