Jr Mortgage Loan Processor

HCLTech is an equal opportunity employer, and they are seeking a Jr Mortgage Loan Processor to serve as the primary point of contact for customers navigating the mortgage loan process. The role involves managing a large pipeline of loans while ensuring excellent customer service and maintaining confidentiality.

Responsibilities

• Validate Home Owners Insurance and Mortgage Title Insurance
• Provide all required information to Sr Processors – if additional information is needed, contact Loan Officer and/or customer to obtain needed information
• Title Commitment, Proof of Homeowners Insurance
• Protect Company’s reputation and image by maintaining Borrower confidence; deliver a high level of customer service and by keeping mortgage loan information confidential
• Work as directed by Management

Skills

• High School Diploma or GED equivalent required
• Intermediate to computer proficiency skills with MS Office, Excel and Mortgage Loan Applications/Software
• A minimum of 1 year of prior mortgage loan processing experience
• Excellent customer service skills
• Written and oral communication skills
• Ability to demonstrate control, flexibility and maintain quality and high productivity when dealing with customers and changing work demand
• Ability to multi-task and operate in a high-volume, fast-paced environment
• Must be able to perform essential responsibilities with or without reasonable accommodation
• Experience: Mortgage Processing: 1 year
• Microsoft Office: 3 year
• Customer Service: 3 year
• Education: High school or equivalent (Required)
• Some college preferred
• College degree desired
• Encompass 360 desired
• Knowledge of federal and state regulatory requirements a plus

Benefits

• Medical
• Dental
• Vision
• Pharmacy
• Life
• Accidental death & dismemberment
• Disability insurance
• Employee assistance program
• 401(k) retirement plan
• 10 days of paid time off per year
• 10 paid holidays per year

Company Overview

Company H1B Sponsorship