**Job Description:**
About arenaflex
At arenaflex, we're revolutionizing the way medication management is approached in assisted living, memory care, and behavioral health communities. Our innovative technology and rigorous screening process simplify the medication management process for our partners, making us the go-to solution for residential care communities. As a leading independently owned Long Term Care Pharmacy, arenaflex has been recognized by Inc. Magazine as one of the 5,000 fastest growing privately held companies in the U.S. Our team is dedicated to excellence, and our goal is to be recognized as the best in class pharmacy provider for residential care communities.
Our Core Values
At arenaflex, we're not just looking for employees – we're looking for like-minded individuals who share our values and are passionate about delivering exceptional service. Our core values are the foundation of our company culture, and we're seeking individuals who embody these principles:
- Seek first to understand – We're looking for intellectually curious, active learners and listeners who are innovative and resourceful problem solvers.
- Always do the right thing – Our ideal candidate is a customer-centric, mature, caring, and professional adult who will always do right and make it right.
- Every detail matters – Meticulous attention to detail is a non-negotiable for our team members.
- If it were easy, everyone would do it – We're seeking organized, resilient, determined, and reliable individuals who follow through with deliverables, seek to exceed expectations, and always complete assigned tasks.
- Live, Learn, Laugh, Love – We're looking for authentic individuals with good intentions, a positive and friendly disposition, who engage their soul, body, and mind with what makes them happy, healthy, and content.
Behavior Standard
At arenaflex, we maintain a positive work atmosphere by acting and communicating in a manner that fosters respect and cooperation among all employees. We expect our team members to treat each other with respect, and we're committed to creating a workplace where everyone feels valued and supported.
Role Description
Our data entry workflow is the foundation of our operations, and the quality of information being entered is of utmost importance. As a Data Entry Pharmacy Technician, you'll be responsible for entering prescriptions into our FrameworkLTC and DocuTrack pharmacy systems with attention to both accuracy and speed. You'll also provide exemplary community and resident support via telephone and email.
Responsibilities
- Interpreting and entering of prescription orders
- Profile-only data entry
- Answering phones and providing excellent customer service
- Checking emails and messages to pharmacy and responding promptly and professionally
- Investigating and solving community and/or resident issues
- Adjudicating insurance claims
- Leads by example exhibiting the CORE Values each day, adheres to arenaflex Behavior Standard
- Encourages teamwork and promotes company philosophy
- Attends required company meetings
- Completes all required courses in adherence with PRS compliance system
- Is prompt and able to perform the required duties of the position on a regular, predictable basis
- All employees are responsible for maintaining a safe and secure environment for all
Requirements
To be successful in this role, you'll need:
- Minimum of one year of experience in Healthcare Data Entry or Medical Record Management, preferably in a long-term or managed care setting
- High school diploma or equivalent
- Certified & Licensed Pharmacy Technician in Illinois
- FrameworkLTC / DocuTrack knowledge a plus
- Timely and accurate data entry skills
- Excellent verbal and written communication skills, establishing rapport and working with others
- Professional demeanor and appearance with excellent customer service skills
- Highly organized and attentive to detail
- Able to multi-task and work under deadlines
- Motivated, punctual, and reliable team member
Career Growth Opportunities and Learning Benefits
At arenaflex, we're committed to helping our team members grow and develop their skills. We offer a range of training programs, mentorship opportunities, and career advancement possibilities to help you achieve your goals.
Work Environment and Company Culture
Our remote work environment is designed to promote flexibility, productivity, and work-life balance. We're a collaborative and supportive team that values open communication, respect, and empathy. Our company culture is built on our core values, and we're committed to creating a workplace where everyone feels valued, supported, and empowered to succeed.
Compensation, Perks, and Benefits
We offer a competitive salary, comprehensive benefits package, and a range of perks to support your well-being and success. Our benefits include:
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Flexible paid time off and holidays
- Professional development opportunities and training programs
- Access to our state-of-the-art technology and tools
- Recognition and rewards for outstanding performance
Conclusion
If you're a motivated, organized, and detail-oriented individual who shares our values and is passionate about delivering exceptional service, we'd love to hear from you. to join our team and become a part of arenaflex's mission to revolutionize medication management in residential care communities.
Apply for this job