Job Title: Host Systems Engineer I
Status: Exempt
Reports to: Mgr - IT Systems
Department: Infrastructure Systems
Job Code: 12016
Pay Range: $102,00.00 - $125,000.00 ANNUALLY
WHO WE ARE:
Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.
WHO YOU ARE:
You are a motivated and detail‑oriented technology professional who is eager to build a strong foundation in enterprise host systems within a highly regulated, mission‑critical environment. You are a collaborative team player who follows established procedures, communicates clearly, and knows when to escalate issues to ensure system stability, security, and availability. You are someone who takes pride in learning new technologies, supporting high‑availability platforms, and contributing to a culture of reliability and compliance.
WHAT YOU'LL DO:
- Assist with the administration and day to day operational support of Guardian operating systems on HPE NonStop platforms under the guidance of Host Systems Engineer II
- Assist with administration and maintenance of AIX operating systems on IBM Power Systems, including basic system checks, monitoring, and routine operational tasks.
- Support InterSystems Caché and IRIS environments by performing basic operational tasks, monitoring system status, and escalating issues as needed.
- Respond to system alerts and incidents by performing initial troubleshooting and following documented procedures; escalate complex issues to senior staff when required.
- Monitor system performance, availability, and security events using established monitoring tools.
- Participate in scheduled maintenance activities, including patching and updates, following documented change procedures.
- Log, track, update, and resolve service requests and incidents using the enterprise ticketing system in accordance with SLA expectations.
- Follow established system configurations, standards, and architectural guidelines; assist with documentation updates as directed.
- Contribute to the creation and maintenance of technical documentation, runbooks, and procedures for operational tasks.
- Assist with infrastructure projects and initiatives by performing assigned tasks, testing, documentation, and validation activities.
- Coordinate with internal teams and vendors as directed to support day to day operations and project activities.
- Maintain awareness of regulatory and compliance requirements relevant to system operations at a foundational level.
- Participate in an on call rotation with guidance and support from senior engineering staff.
- Perform other job related duties as assigned.
QUALIFICIATIONS AND PREFERENCES:
- Bachelor’s Degree in computer science, Information Technology, Management Information Systems, OR equivalent combination of education, certifications, and relevant hands-on experience. preferred
- 5+ years supporting enterprise server environments in systems administration, infrastructure operations, or related IT roles. preferred
- Exposure to enterprise platforms such as IBM Power or HPE NonStop systems is preferred but not required.
- Experience working with UNIX/Linux operating systems; familiarity with AIX or Guardian OS is a plus.
- Exposure to or general familiarity with InterSystems Cache or IRIS databases is desirable.
- Foundational understanding of backup, recovery, monitoring, and availability concepts in enterprise or production environments.
- Experience using ticketing and incident management systems to support infrastructure operations and service requests.
- Basic understanding of system security principles, access controls, and operational best practices in regulated environments.
- Ability to troubleshoot and resolve common infrastructure issues by following documented procedures and escalating complex problems as appropriate.
- Demonstrated willingness and ability to learn new platforms, tools, and processes in a mission‑critical, high‑availability environment.
- Effective written and verbal communication skills, with the ability to collaborate with engineering teams, operations staff, and business stakeholders.
WHY JOIN US:
Golden 1 Credit Union provides its employees a market-competitive and internally equitable total rewards compensation package through a variety of programs. These programs are designed to attract, motivate, and retain employees that drive and support the achievement of Our Mission, Vision, and Strategic Goals. The Credit Union is committed a total rewards philosophy built on; a comprehensive compensation package, well-being and work-life balance, career development and growth, rewards and recognition, and a commitment to Diversity, Equity and Inclusion. We believe in fostering a workplace where every employee is recognized, valued, and motivated to contribute their best.
Please view the full job description detailing the complete list of duties and expectations for this role by clicking or copying this URL into your browser: https://golden1.jdxpert.com/ShowJob.aspx?EntityID=2&id=3245
DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS:
The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
#LI-Remote