Job Description:
• Conduct initial assessments of clients to determine their needs and eligibility for services
• Collect and document client information accurately and confidentially
• Communicate effectively with clients to explain services, answer questions, and provide support
• Coordinate with other team members to ensure seamless service delivery
• Maintain accurate records and documentation of client interactions and services provided
• Participate in team meetings and training as required
Requirements:
• Proven experience as an intake specialist or in a similar role
• Excellent verbal and written communication skills in both English and Spanish
• Ability to manage a fast-paced work environment
• Strong interpersonal skills and a friendly, approachable demeanor
• Proficiency in Google Workspace
• Ability to multitask and prioritize tasks effectively
• Reliable internet connection for remote work
• High school diploma or equivalent
Benefits:
• Remote first policy
• Large responsibility from the start
• The ability to ascend within the company
• A team of creative, transparent entrepreneurs driven to accomplish our mission