Position Summary
The Insurance Coordinator supports the Property Management team by managing all aspects of property-related insurance administration across a multi-state commercial real estate portfolio. This role is responsible for ensuring accurate tracking, compliance, documentation, and coordination of insurance coverage, certificates, and claims. The ideal candidate is highly detail-oriented, organized, and capable of managing multiple priorities in a fast-paced environment.
Job Details
Work from home
Monday to Friday, 8 am - 5 pm EST
Will follow PH Holidays
Key Responsibilities
Insurance Administration
• Track and maintain insurance coverage for all properties, including policies,
renewals, and expirations
• Coordinate with insurance brokers, carriers, and internal stakeholders to ensure
continuous and adequate coverage
• Review insurance policies for accuracy and completeness
Certificates of Insurance (COIs)
• Request, review, and track Certificates of Insurance from tenants, vendors, and
contractors
• Ensure compliance with lease and contractual insurance requirements
• Maintain organized and up-to-date COI records
Claims Management
• Assist in the coordination and tracking of insurance claims
• Liaise with property managers, insurance carriers, and third parties during the
claims process
• Maintain documentation and status updates for all open and closed claims
Compliance & Reporting
• Ensure all insurance requirements are met across the portfolio
• Support audits and provide documentation as needed
• Generate reports related to insurance coverage, compliance, and claims activity
Cross-Functional Coordination
• Partner with Property Management, Accounting, and Legal teams
• Provide timely updates and respond to internal inquiries regarding insurance
matters
Qualifications
• 2+ years of experience in insurance administration, property management support,
or a related field
• Familiarity with commercial property insurance, COIs, and claims processes
preferred
• Strong organizational and document management skills
• High attention to detail and accuracy
• Ability to manage multiple priorities and meet deadlines
• Strong communication and follow-up skills
• Proficiency in Microsoft Office (Excel, Outlook, Word)
Preferred Attributes
• Experience supporting commercial real estate portfolios
• Experience working with insurance brokers and carriers
• Ability to work independently while maintaining strong coordination with internal
teams