Servomex is a global leader in gas analysis, dedicated to creating a cleaner, healthier, and more productive world. They are seeking a customer-focused Inside Sales Representative to support the Americas region, partnering with Field Sales and providing technical support to customers.
Responsibilities
- Prepare priced Bill of Materials (BOMs), commercial proposals, and margin analysis with Systems Integration and Applications teams
- Provide accurate, technically sound quotes to customers and channel partners
- Review customer specifications and process data to recommend the right solution
- Respond to customer inquiries by phone/email with excellent technical support
- Work in Saleforce (SFDC) to manage accounts, contacts, opportunities, and applications
- Support field demos, trials, and application activities as needed
- Participate in product/application training to maintain strong technical knowledge
- Capture customer feedback to help improve products and processes
- Manage smaller opportunities from qualification through close, meeting KPIs and targets
Skills
- Proven success in a technical sales support role
- Understanding of systems integration at the BOM level
- Experience with gas analyzers (or closely related instrumentation/products)
- Excellent communication and presentation skills, combined with strong commercial acumen
- Highly organized, adaptable, and motivated – with a strong desire to exceed performance objectives
- Customer‑centric mindset with strong problem‑solving skills
- MS Excel – intermediate level (margin calculations / formulas etc)
- Experience of utilizing an ERP system – SAP would be advantageous
- Salesforce.com (SFDC) experience or willingness to learn
- BS (or equivalent) in Chemistry, Chemical Engineering, Physics or related subject
Benefits
- Health, Dental, Vision, Life & Long-term Disability Insurance: available 1st of the month following employment
- Three weeks Paid Time Off (PTO)
- 11 paid holidays
- Two floating holidays
- Two Volunteering Days
- 401(k) with company match
- Discretionary Bonus
- Annual Performance Review
- Opportunities for growth and development through our structured Talent Management System
- Employee Wellbeing Program
- Support for professional subscriptions
- Staff Referral Scheme
- Long Service Awards
- Global Recognition Scheme
- Company Events
Company Overview
The world expert in gas analysis, Servomex has established itself as the leading provider of reliable, accurate, and stable gas measurement solutions to industries across the globe. It was founded in 1952, and is headquartered in Woburn, Massachusetts, USA, with a workforce of 201-500 employees. Its website is https://www.servomex.com/.