Information Systems Analyst | Human Resource Consultant 4

About the Department

Information Systems Analyst

{Human Resource Consultant 4 | Training and Development Unit)

Full Time | Permanent

Salary Range: $6,504 - $8,747 Monthly

This is a telework/hybrid position. The candidate of choice may work from anywhere within the state of Washington with a reliable internet connection. Travel may be required.

This position is represented by the Washington Federation of State Employees bargaining unit.

The Washington State Department of corrections has a unique opportunity for a trusted expert at the intersection of data, technology, and strategy to join the Training and Development team as an Information Systems Analyst (Human Resource Consultant 4)! The goal of this position is to ensure that training programs are compliant, effective, and aligned with agency objectives.

The Information Systems Analyst play a critical role in shaping how training data and systems drive workforce development and organizational success. You will serve as the agency’s subject matter expert in training data, reporting, training information systems, and learning management system administration.

In this role, you will provide advanced analysis, consultation, and data-driven recommendations to leadership, program managers, and cross-divisional stakeholders to support training compliance, policy alignment, and workforce development effectiveness. You will independently develop and maintain enterprise training information systems while establishing governance standards that ensure consistency and accountability across the organization.

This position requires strong analytical expertise and the ability to interpret and advise on regulatory impacts, including RCW, WAC, and Executive Orders, ensuring that all training data and systems meet required standards. You will play a key role in safeguarding the integrity, reliability, and usability of training data used to inform agency-level decision-making. With broad organizational impact, this work calls for proactive problem-solving, strategic consultation, and the ability to communicate complex information clearly to both technical and non-technical audiences.

If you are passionate about leveraging data and systems to improve outcomes, influence decision-making, and support a mission-driven organization, we encourage you to apply and bring your expertise to a team dedicated to continuous improvement and public service.

A completed application packet will include:

Position Duties

We are looking for teammates who share our vision of public service and are committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community.

As a Human Resource Consultant 4, some of your duties will include: 

• Delivering training data, reporting, and compliance agency reporting which could look like:
  • Serving as the agency's subject matter expert for that statewide learning management system reporting for the Training and Development Unit
  • Developing and maintaining reporting structures and dashboards to deliver actionable training insights to leadership and stakeholders
  • Establishing standards and procedures to ensure training data and information are accurate, reliable, and accessible
  • Analyzing complex training data to identify trends, risks, compliance gaps, and performance outcomes
  • Providing recommendations to leadership and the Training Data Manager
  • Translating data and information into clear, understandable insights for technical and nontechnical stakeholders
  • Providing guidance and collaborating with stakeholders to ensure training information supports agency-wide decision-making
• Advising leadership on policy-driven training compliance to include:
  • Advising leadership and stakeholders on training compliance requirements derived from RCWs, WACs, Executive Orders, audits, and agency policy.
  • Analyzing training documentation, course structures, and learning plans to ensure alignment with agency, division, and unit-specific policies.
  • Anticipating end-user and division-specific needs to guide training program development.
  • Providing data-informed recommendations to improve training effectiveness, accessibility, and policy alignment
• Managing and maintaining LMS and training information systems.
• Other duties as assigned

Minimum Qualifications

What we need (required qualifications):

• High School Diploma or GED
• Minimum of 3 years' experience in data collection, analysis, and reporting
• At least 2 years' experience creating data visualizations to support decision-making
• Minimum of 3 years' experience administering relational databases
• Advanced skills in Microsoft Office, including Excel
• At least 3 years' experience working in a Learning Management System (LMS)

What will make your application stand out (preferred qualifications): 

• A Bachelor's Degree with a focus on business administration, human resources, or a related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA), or a foreign equivalent
• Experience managing and communicating information using platforms such as SharePoint, MS Teams, or MS365 tools
• At least 2 years' experience with Power Platform, distributed data, or SharePoint design
• Experience working with the Washington State Learning Center and extracting data from multiple sources (e.g.. HRMS, STATIS, LMS, Easy Vista)
• Experience supporting customers or end-users in virtual or multi-platform environments
• At least 2 years' experience providing helpdesk or user support in an information systems context

Other Qualifications

Vision: Working together for safer communities.

Mission: Improving public safety by positively changing lives.

Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

Our Core Values:

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

IMPORTANT NOTES:

• This recruitment may be utilized to fill more than one position. 
• Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
  **Please note:  Phone number AND email address are required for all professional references.
• A background check including criminal record history will be conducted prior to a new hire.  Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply. 
• We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration. 
• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position. 
• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire.  When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
• Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.
• DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
• DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.

Telework Details

This position may be allocated for telework. If authorized for the role, work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time.  Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite.  Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process. Some offices will have a “drop in” area available, however, a dedicated workspace within a DOC facility will not be provided.

What We Offer: 

As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Remote/telework/flexible schedules (depending on position)
• Up to 25 paid vacation days a year
• 8 hours of paid sick leave per month
• 12 paid holidays a year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

PERS: State Employees are members of the Washington Public Employees' Retirement System (PERS).  New employees have the option of two employer contributed retirement programs.  For additional information, check out the Department of Retirement Systems' web site.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email [email protected] or call us at 509-630-9160. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.