Implementation Project Management Coordinator

Implementation Project Management Coordinator  TeamBuilder is a rapidly growing healthcare SaaS company on a mission to transform healthcare with our innovative technology. We believe in empowering our customers through inventive solutions and a commitment to excellence. Our young, rapidly growing team is looking for passionate professionals who thrive in a dynamic, innovative, and collaborative environment.  *This role is fully remote but candidates must reside in the US and be available to work mostly EST hours. Summary of Role  TeamBuilder is seeking an early-career Implementation Project Coordinator to support the execution of client implementations and ensure operational excellence across our PMO.  In this role, you will work closely with a Project Manager to support the day-to-day execution of implementations. You will own project administration, coordination, and follow-through across multiple client engagements, ensuring nothing falls through the cracks.  Over time, this role is designed to evolve from project support → partial ownership → full ownership of smaller implementations, with a structured development path into a full Project Manager role.  Key Responsibilities  Project Execution & Administration (Primary Focus)  You will own the operational backbone of implementation projects:  Maintain and manage project plans in Asana (milestones, tasks, dependencies)  Prepare meeting agendas, capture notes, and distribute recaps  Track action items and ensure timely follow-up across stakeholders  Maintain RAID logs (risks, issues, actions, dependencies)  Prepare status reports and internal updates  Ensure documentation is complete, accurate, and up to date  Client Coordination & Follow-Through  You will help ensure clients stay on track and engaged:  Coordinate client-facing follow-ups and next steps  Track outstanding deliverables and proactively follow up  Support training logistics and completion tracking  Maintain client-facing documentation and timelines  Draft client communications and status updates  Implementation Support & Readiness   You will support the PM in keeping projects moving forward:  Monitor project health, risks, and timelines  Compile risks and support mitigation planning  Assist with internal coordination across data, product, and CS teams  Support end-user rollout readiness and communication  Growth into Project Ownership  This role is designed with a clear progression path:  0–3 months:  Learn TeamBuilder implementation processes; fully own admin, tracking, and coordination  3–6 months:  Begin leading portions of implementations (workstreams, smaller clients, or phases)  6–12 months:  Progress to independently owning smaller implementations end-to-end  12+ months:  Take on more complex projects with increasing autonomy  How You’ll Work  Partner closely with a PM who will provide guidance, mentorship, and oversight  Enable the PM to focus on strategic implementation leadership, client alignment, and risk management by owning execution detail  Operate with a high level of accountability in a fast-paced, evolving environment  Ideal Experience and Background  Experience  ~1–3 years of experience in:   SaaS implementation, onboarding, customer success, or project coordination  Healthcare or healthcare technology strongly preferred  Core Skills  Strong organizational and execution skills (high attention to detail)  Ability to manage multiple priorities and follow through consistently  Comfortable with ambiguity and evolving processes; can operate with autonomy. Strong written and verbal communication skills the enable the team/client to be informed throughout the implementation and that expectations and timelines are clearly defined. Ability to interact professionally and connect personally in a professional environment with external clients  Mindset  Highly accountable—does not drop tasks or miss follow-ups  Proactive—anticipates needs and removes friction  Coachable and eager to grow into a PM role  Balances detail-orientation with understanding of broader goals  Contributes to strong team culture  Additional Information  Job Type: Full-time, Exempt, Remote, Travel Required (Must be in US and able to work EST hours). Compensation: Competitive including paid time off, medical benefits, and the potential for an annual performance bonus, and/or equity  ​​​​​​​Culture - We foster a collaborative, engaging, mission-driven culture that values innovation and prioritizes customer success. We like to have fun together and support each other too!