Sun River Health is a comprehensive Federally Qualified Health Center (FQHC) system providing quality health care to communities in need. The Onboarding Specialist will facilitate the hiring and orientation process for healthcare and administrative support workers, ensuring compliance with regulatory standards and providing ongoing support and training.
Responsibilities
- Prepare and distribute the offer letters, employment agreements and onboarding materials to the new hires including temp agency, contracted or other workers and students and/or volunteers
- Plan and facilitate the Orientation and training sessions for the new hires, covering topics such as company policies, procedures, benefits, culture and expectations
- Monitor and document the completion of the required onboarding modules, assessments and evaluations for the new hires
- Ensure compliance with federal, state, and local regulations, as well as accreditation standards, such as HRSA, OMH/OASAS, OSHA and more
- Work with the OLCP team to collect all the required documents specific to (HRSA) such as background checks, certifications, licenses and more
- Maintain accurate and updated records of the onboarding activities and employee files
- Provide ongoing support and guidance to the new hires and existing employees, answering questions, resolving issues and facilitating feedback
- Collaborate with the Human Resources, clinical, operations and administrative teams to identify and implement best practices and improvements for the onboarding process
- Participate in audits, surveys and inspections related to the onboarding and compliance functions
- Craft and distribute official transfer letters to employees experiencing a change in position, work schedule or other employment modifications and ensure the proper collection and archival of the signed agreements
Skills
- Bachelor's degree
- 1-2 years of experience in office setting or administrative role
- Superior customer service and interpersonal communication skills
- Strong written, organizational and analytical skills
- Ability to uphold a professional and comfortable atmosphere throughout the office and in all aspects of their role
- Passion for delivering exceptional customer service and enhancing employee engagement
- An articulate and professional demeanor
- Humble self-motivation and discipline
- Extremely organized and detail-oriented
- Able to manage multiple projects simultaneously and switch from one task to another with ease
- Able to manage large volume of candidates in onboarding pipeline - ~30 - 40 candidates at given time
- Able to work well in a team environment, be self-motivated and work with little direct supervision
- Able to travel to our Peekskill administrative office as needed for team meetings or other events
- Comfortable speaking and presenting in front of groups of employees
- A strategic liaison between their office and HQ departments including Human Resources, Special Events, Communications, and Talent Acquisition
- Comfortable rapidly gaining and applying knowledge, and take pride in impacting all aspects of the business
- Efficient in MS Office programs
- Employee will be required to stand for periods of time
- Must be able to lift 10lbs
- Employee will be required to reach with hands and arms to file and store office supplies
- 3-5 years of experience in office setting or administrative role
- Experience using Applicant Tracking Software, Oracle and document management system, Docuware is a plus!
Benefits
- Medical, Dental and Vision Insurance: Comprehensive health coverage to ensure you and your family stay healthy.
- Life and Disability Coverage: Financial protection for you and your loved ones in case of unforeseen circumstances.
- Retirement Savings Plan: Plan for your future with our retirement savings options.
- Commuter and Transit Benefits: Assistance with your daily commute to make your journey to work easier.
- Employee Assistance Program (EAP): Access to confidential support and resources for personal and work-related issues.
- Employee Discount Program: Enjoy discounts on various products and services as a valued member of our team.
- Provider Incentive Compensation Program: Quality & Productivity.
- Professional License, Certification and DEA Fees Reimbursement.
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Company Overview
Sun River Health is a nonprofit firm that offers comprehensive healthcare, medical treatment, and programs for community wellness. It was founded in 1975, and is headquartered in Hudson, New York, USA, with a workforce of 1001-5000 employees. Its website is https://www.sunriver.org.