About the position Are you the kind of person who loves solving problems, getting things done for the team, and making customers’ lives easier? We’re looking for a HubSpot Support Specialist (HubSpot Admin) to join our growing team — someone who thrives in the details, communicates clearly, and enjoys helping customers see quick, tangible results. Responsibilities • HubSpot implementations and data migrations • Performing “Fractional Admin” updates — property adjustments, workflow builds, and integration reviews • Managing and cleaning data in Excel or Google Sheets • Building, testing, and activating HubSpot solutions independently • Participating in customer calls to share progress and insights • Communicating with customers via email and Slack • Keeping clear records — call notes, action items, and results — in our project management system • Supporting other team members, including Consultants, Solution Architects, and Automation Engineers Requirements • At least 2 years of experience in a GTM department (Marketing, Sales, or CS) • Hands-on HubSpot experience using Sales and Marketing Hubs (multiple HubSpot Hubs are helpful!) • Proven ability to communicate clearly and professionally with customers • A track record of identifying and solving problems independently • A willingness to learn and grow Nice-to-haves • Hands-on experience in Marketing and Sales Hubs (bonus: experience across multiple HubSpot Hubs) • Familiarity with project management tools (Asana, ClickUp, Monday, etc.) • 2+ years in a customer-facing role (such as CSM, AE, AM, BDR, or SDR) • 2+ years working in a GTM department (Marketing, Sales, or Customer Success) • Experience managing and manipulating data in Excel or Google Sheets • A problem-solving mindset with a knack for finding efficient solutions • Strong written communication — able to explain technical details simply • Meticulous attention to detail and data accuracy • A desire to learn how systems and operations work together (this role can grow!) Benefits • Health, vision + dental insurance • 20 days of PTO • Standard US paid holidays • 2 company mental wellness days • Flex hours & fully remote team • Bonus quarterly program • Professional development program • Health and Wellness stipend • 401k matching (eligible after 6 months of employment) • Parental leave benefits • Short-term disability insurance benefits • Office equipment provided to help you do your best work (laptop, headset, monitors, etc.)