Why Join arenaflex?
arenaflex is a forward‑thinking nonprofit organization dedicated to transforming lives across the Greater Cleveland community. Our mission‑driven culture thrives on data‑informed decision‑making, compassionate donor stewardship, and innovative fundraising strategies. As a pivotal member of our fundraising team, you will help ensure that every gift—big or small—is recorded with precision, acknowledged promptly, and leveraged to advance our impact.
Located in the vibrant city of Cleveland, arenaflex offers a collaborative environment where every employee’s contribution matters. Whether you’re a seasoned data professional or an enthusiastic recent graduate, you’ll find a supportive community eager to help you grow, learn, and excel.
Position Overview
Job Title: Gift Processing & Data Entry Specialist (Reference #824896)
Location: Cleveland, OH (On‑site)
Employment Type: Full‑time, Monday‑Friday
Hours: 8:30 am – 5:00 pm
Compensation: $20 – $22 per hour (commensurate with experience)
Reporting To: Development Operations Manager
Key Responsibilities
As a Gift Processing & Data Entry Specialist at arenaflex, you will be the backbone of our donor management workflow. Your daily duties will include, but are not limited to:
- Accurate Gift Entry: Key in all gifts, pledges, and in‑kind donations into the Raiser’s Edge database with meticulous attention to detail.
- Donor Communication: Draft and send timely acknowledgment letters, receipts, and follow‑up requests to donors and prospects, ensuring a positive donor experience.
- Reconciliation & Reporting: Reconcile daily, weekly, and monthly donation totals; generate custom reports for the Development team, finance department, and senior leadership.
- Data Quality Assurance: Conduct regular audits of donor records, identify duplicates or errors, and implement corrective actions to maintain a clean database.
- Collaboration: Work closely with fundraising coordinators, grant managers, and finance staff to gather missing information, resolve discrepancies, and support campaign initiatives.
- Process Improvement: Identify workflow bottlenecks and suggest enhancements to increase efficiency and data integrity.
- Compliance: Ensure gift processing follows all applicable regulations, including tax receipt issuance and data privacy standards.
Essential Qualifications
- Minimum of 1‑2 years of experience in data entry, preferably within a nonprofit fundraising environment.
- Demonstrated proficiency with Raiser’s Edge or similar donor management systems.
- Strong command of Microsoft Office Suite, especially Excel (pivot tables, formulas) and Word.
- Exceptional attention to detail; able to spot errors and inconsistencies quickly.
- Excellent written and verbal communication skills; comfortable interacting with donors, volunteers, and internal staff.
- Customer‑service mindset with a genuine desire to support donors and uphold arenaflex’s reputation for gratitude and transparency.
- Ability to manage multiple priorities in a fast‑paced environment while meeting strict deadlines.
Preferred Qualifications
- Experience with other fundraising platforms (e.g., Bloomerang, DonorPerfect, Blackbaud).
- Knowledge of basic accounting principles and how donations flow into financial statements.
- Familiarity with data privacy regulations such as GDPR and CCPA.
- Previous experience in a call‑center or donor‑service role.
- Associate’s or Bachelor’s degree in Business Administration, Nonprofit Management, Information Systems, or a related field.
Core Skills & Competencies
- Analytical Thinking: Ability to interpret data trends and translate them into actionable insights.
- Organizational Skills: Systematic approach to tracking gifts, deadlines, and follow‑up tasks.
- Technology Savvy: Comfort navigating cloud‑based software, learning new tools quickly, and troubleshooting basic technical issues.
- Interpersonal Skills: Build rapport with donors and colleagues, demonstrating empathy and professionalism.
- Problem‑Solving: Proactively address data discrepancies and devise practical solutions.
- Time Management: Prioritize tasks to ensure timely processing of high‑volume donation periods (e.g., year‑end giving, special campaigns).
What You’ll Gain Working at arenaflex
Career Growth & Learning Opportunities
arenaflex invests heavily in employee development. As a Gift Processing & Data Entry Specialist, you will have access to:
- Formal training on advanced Raiser’s Edge functionalities and data analytics.
- Mentorship programs pairing you with senior development staff and executive leaders.
- Opportunities to attend industry conferences (e.g., Association of Fundraising Professionals events).
- Cross‑departmental projects that broaden your understanding of fundraising strategy, grant management, and financial reporting.
- Clear pathways to roles such as Development Coordinator, Donor Relations Manager, or Data Analytics Specialist.
Compensation, Perks & Benefits
While we believe a competitive hourly wage is essential, we also offer a comprehensive benefits package designed to support your well‑being:
- Health, dental, and vision insurance with employer contributions.
- Paid time off (vacation, sick leave, and holidays) with accrual based on tenure.
- Retirement savings plan with matching contributions.
- Employee Assistance Program (EAP) for personal and professional counseling.
- Flexible scheduling for occasional remote work after the initial onboarding period.
- Professional development stipend for certifications, courses, or conferences.
- Team‑building events, volunteer days, and a culture of giving back to the Cleveland community.
Work Environment & Culture at arenaflex
Our office is located in a modern, centrally‑located Cleveland building, featuring open workspaces, collaborative corners, and quiet zones for focused tasks. arenaflex’s culture is built on three pillars:
- Mission‑First Mindset: Every role directly contributes to our core purpose of improving lives through education, health services, and community outreach.
- Transparency & Accountability: We share data openly, celebrate successes, and learn from setbacks together.
- People‑Centric Values: Respect, inclusivity, and professional growth are non‑negotiable. We champion diversity and strive to create an environment where every voice is heard.
Regular “Coffee & Connect” sessions, monthly town‑halls, and an internal communication platform keep everyone aligned and engaged.
How to Apply
If you are detail‑oriented, passionate about donor stewardship, and eager to make a tangible impact within a respected nonprofit, arenaflex wants to hear from you. Click the “Apply” button below to submit your resume, cover letter, and any relevant certifications.
Take the next step in your career—join arenaflex and help us turn generosity into lasting change.
Apply for the job now!
Apply for this job