Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations. The company is seeking a Business System Analyst to work with clients across the Americas, simplifying their business processes through Odoo's solutions, while also managing client relationships and project implementations.
Responsibilities
- Be a full-cycle ERP Business System Analyst, providing our clients with a top-notch end-user implementation experience. You will set up apps for existing clients and implement our software while instructing the end user in its usage
- Manage client relationships while implementing Odoo SaaS solutions
- Analyze all aspects of clients' business operations to map their processes to Odoo's solutions
- Quantify the resources required for a task/project related to an Enterprise Resource Platform implementation
- Project manage ERP implementations to create systems used by clients who want a product they love. Integration involves Sales, CRM, E-commerce, supply chain, manufacturing, inventory, POS, accounting, and more
- Collaborate with Odoo's developers to execute clients' business requirements
- Collaborate with clients' implementation managers on User Acceptance Testing and End User Training
- Occasionally advise the sales team during pre-sale regarding complex implementations
- Work with French-speaking clients to train their end users on the Odoo platform
Skills
- Bachelor's degree in Business Analytics, Business Administration, Engineering Management, Industrial Engineering, or a related field
- At least 1-year of experience as a Business System Analyst or relevant role
- Excellent planning, mapping, and communication skills combined with client interaction, being able to make in-the-moment decisions based on new information constantly
- An affinity with the Information Technology world, you understand the use cases of ERP (Enterprise Resource Planning software)
- SQL Relational Database literacy
- Fluency in French (native or professional)
- Between 1 and 5 years of aligned experience implementing software/ERPs, project managing, consulting to clients, and/or something similar to what the role does
- Any other experience with ERP
- Any additional experience in a SaaS company
- Available immediately
Benefits
- Healthcare
- Dental
- Vision
- Life Insurance
- FSA
- HSA Matching
- 401K Matching
- Commuter Benefits
- PTO (Paid-time-off)
- Paid sick days
- Paid holidays
- Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
- $100 towards a work-from-home office setup
- Evolve in a nice working atmosphere with a passionate, growing team!
- Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
- Company-sponsored events for groups of 6+ employees
Company Overview
Odoo is an open-source business software that provides ERP and CRM solutions. It was founded in 2005, and is headquartered in Louvain-la-neuve, Vlaams-Brabant, BEL, with a workforce of 5001-10000 employees. Its website is http://www.odoo.com.