FULFILLMENT CENTER MANAGER
Think of your favorite book from childhood. Got it? Great. Now, that warm, joyful feeling you have right now—that’s what we do. Literati is a modern children’s book company focused on helping kids fall in love with reading at every age and stage. We make it easy to find great books through our school book fairs, school store fundraising platform, and book clubs using a unique mix of expert curation and data science. We’re on a mission to help parents ignite a love of learning and a love of life.
Role Summary
The Fulfillment Center Manager (FCM) is a seasoned operations professional with expertise in both fulfillment (distribution) and transportation. This role provides full oversight of one of our Fulfillment Centers and is accountable for leading 30–50 team members, including multiple layers of management. Reporting directly to the Director of Operations, this role is integral to developing processes across our distribution network and ensuring day-to-day excellence in operational execution. The salary range for this role is $90,000-$115,000.
REQUIREMENTS
5+ years in leadership or management
Bachelor’s degree or equivalent business experience
Prior experience with full P&L responsibility
Proven leadership and team management skills
High-level proficiency in Excel and PowerPoint
Experience with Microsoft Office and Google Suite
Strong communication and collaboration skills
Ability to walk and stand for prolonged periods
Safety-conscious and committed to operational excellence
Ability to manage multiple priorities and meet deadlines
WE’D LOVE TO SEE
Experience in fulfillment and transportation management
Demonstrated success managing large-scale operations with high volumes
Process development expertise focused on efficiency and customer satisfaction
Ability to build and sustain strong teams and workplace culture
Strategic thinking combined with hands-on leadership
Strong mentorship and coaching ability
RESPONSIBILITIES
Lead all fulfillment center operations, overseeing a team of 30-50 across various roles
Manage staffing, hiring, training, and development, especially around peak seasons
Monitor and manage budgets, forecasts, and overall P&L performance
Ensure fulfillment center safety, efficiency, and adherence to process standards
Maintain high-quality production standards and collaborate with transportation partners
Build a culture of excellence and continuous improvement
Collaborate cross-functionally with internal departments and external vendor partners
Champion operational strategies aligned with company growth goals
Travel occasionally as needed to support multi-site initiatives
ABOUT LITERATI
We offer competitive salaries, company equity, medical/dental/vision insurance, 401k, short-term disability insurance, parental leave, employee assistance programs, flexible work schedules, and flexible time off.
We are dedicated to cultivating and preserving a culture of inclusion and connectedness that sees, reflects, welcomes, and celebrates the innovation and talent of a diverse array of people. We seek people with drive and a touch of alchemy. We also recognize that some people—particularly underrepresented groups, women, BIPOC, and LGBTQ+—may not be comfortable applying to a position unless they meet 100% of the qualifications. Even if your experience isn’t a precise match for the role, we highly encourage you to apply. And if your career has taken you to some spectacular (or spectacularly strange) places, we love a good story.