Do you dream of inspiring travellers and helping them fall in love with their destination by immersing them in your local culture and exposing them to real life experiences? Being a Tour Leader with Intrepid, you will do just that!
Every day will be different, but every day you will:
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Provide amazing customer service and travel advice – whether it's leading a morning market exploration, organizing a hands-on craft workshop or arranging a home-cooked meal with a local family, you’ll create unforgettable moments that our travellers will never forget
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Ensure the safety and well-being of your travellers, at times you will have to assist in difficult situations whilst remaining calm and professional. A traveller may lose their passport, need medical attention, or there may be a clash of personalities, and you will be the first point of call
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Host, lead and execute tours to budget, following the itinerary and fulfil your administrative duties
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Be passionate about travel and share your love of it with our customers.
To be considered you must have:
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Excellent communication in English and Spanish
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Strong customer service experience and experience in developing a rapport with a broad range of travellers
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Have travel experience across Guatemala, Panama, Costa Rica and other Central American countries and are passionate about sharing your region with our travellers!
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Have basic computer skills – including email, word, and excel experience
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Full rights to work & travel across these regions
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Experience and able to provide professional services invoices.
What you need to know:
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This is a freelance contract position, which will give you flexibility in when and how you work however, great availability across peak seasons is a must-have
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You will need a valid first-aid certificate prior to starting with us valid between 2025-2026
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You will need to have Health and Accidents Insurance, in force
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Travel industry certification as guide or travel escort licensed preferred
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With extended hours, lots of walking and activities, and engaging with travellers, so, it’s important that you are prepared both mentally and physically for the challenge!
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You’ll need the ability to travel and spend time away from home, as our leaders often travel for extensive periods at a time and some tours can span up to four weeks.
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You will be running tours through Central America, you can check out some example itineraries here: www.intrepidtravel.com
- Creating safe travel experiences is at the core to what we do, and this role may be subject to mandatory child safeguarding checks where required.