At arenaflex, we're on a mission to revolutionize the way we work and live. As a leading innovator in the industry, we're committed to delivering exceptional customer experiences and driving business growth through our talented team of administrative professionals. We're now seeking an experienced Virtual Receptionist/Data Entry Clerk to join our remote team and play a vital role in supporting our operations.
**About arenaflex**
arenaflex is a dynamic and forward-thinking organization that's passionate about making a difference in the lives of our customers and employees. With a strong focus on innovation, collaboration, and customer satisfaction, we're constantly pushing the boundaries of what's possible. Our team is made up of talented individuals who share our vision and are dedicated to delivering exceptional results.
**Job Summary**
As a Virtual Receptionist/Data Entry Clerk, you'll be responsible for providing administrative support to our remote team, ensuring seamless communication and efficient operations. You'll be the first point of contact for our customers and employees, providing exceptional customer service and support. Your attention to detail, organizational skills, and ability to work independently will be essential in this role.
**Key Responsibilities**
* Maintain full knowledge of the IT department structure, knowing which leaders oversee each team
* Sort, scan, and distribute mail and internal correspondences throughout the arenaflex campus and satellite locations
* Manage postage, mail accounts, and incoming and outgoing mail
* Ensure office supplies and all common areas are stocked, clean, and organized
* Set up IT meetings and remove set up once the meeting convenes
* Create and replace ID badges for IT employees
* Support coverage of the reception desk, including answering phones, directing visitors, issuing and deactivating employee and visitor badges
* Perform all assigned tasks accurately, efficiently, and in accordance with applicable policies and procedures
* Comply with arenaflex privacy and security requirements and policies if job responsibilities include possible access to confidential and/or sensitive information
* Other duties as assigned
**Job-specific Competencies**
* Consistently demonstrates the Mindsets, arenaflex Acts Competencies, and Professional Skills (M.A.P.) as outlined for the role
* Gives attention to detail and follows instruction
* Excellent verbal and written communication skills
* Ability to prioritize and work under strict deadlines
* Ability to work both independently and within a team environment
* Ability to stay organized and multi-task efficiently
* Ability to interpret and apply company policies and procedures
* Establishes goals and works toward achievement
* Provides prompt and courteous customer service
* Proficient in Microsoft Office Suite
* Proficiency in typing and data entry
**Education and Experience**
* High School Diploma / GED required
* Or, a combination of education and experience providing equivalent knowledge
**Physical Requirements**
* Work is performed in an office environment where a computer, telephone, and other office equipment are used as needed to perform duties
* Regularly required to sit, reach, grasp, stand, and move from one area to another
* Constantly and repeatedly use keyboard/mouse
* Occasionally required to push, pull, bend, lift, and move up to 25 lbs
**Benefits and Perks**
* Competitive wages and benefits, including:
+ 401(k) Plan
+ Company 401(k) Matching Contributions
+ Employee Assistance Program (EAP)
+ PerkSpot National Discount Program
* Medical, Prescription, Dental & Vision Insurance
* Generous Vacation Time & 7 Paid Holidays
* Up to 6 Weeks Paid Parental Leave at 100% of pay
* Up to 2 Weeks Paid Caregiver Leave at 100% of pay
* Short and Long-Term Disability Insurance
* Life, Dependent Life, and AD&D Insurance
* Voluntary Term Life Insurance
**Work Environment and Culture**
* Remote work environment with flexible scheduling
* Collaborative and supportive team culture
* Opportunities for professional growth and development
* Recognition and rewards for outstanding performance
**How to Apply**
If you're a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications. We can't wait to hear from you!