About careerzynith
careerzynith is a forward-thinking, customer-focused technology and e-commerce organization dedicated to delivering best-in-class digital experiences to millions of users across the nation. Headquartered in Florida, careerzynith has established itself as a trusted leader in the online retail and data-driven services space, known for combining innovative technology with an unwavering commitment to customer satisfaction. Our teams work collaboratively across departments to drive creative, scalable solutions for data utilization, operational excellence, and digital transformation. At careerzynith, we believe that great customer service starts from the inside—with empowered employees, modern tools, and a culture that values curiosity, continuous learning, and the pursuit of meaningful work. Whether you are an engineer, analyst, or specialist, joining careerzynith means becoming part of a dynamic community that invests in your growth, celebrates diverse perspectives, and rewards innovation.
We are currently seeking a talented and detail-oriented Information Specialist II to join our remote workforce. This position is based out of our Florida operations hub but offers the flexibility of working from home. The role is best suited for a passionate data professional who thrives in a collaborative environment and is eager to make a measurable impact on how the organization collects, processes, analyzes, and operationalizes data at scale.
Position Overview
As an Information Specialist II at careerzynith, you will partner with cross-functional teams to design, build, and optimize enterprise-level data solutions using Splunk and complementary technologies. Your work will directly support business intelligence, operational monitoring, security analytics, and customer experience improvements across the organization. If you are an experienced Splunk professional looking to apply your expertise in a fast-paced, high-impact remote role, this opportunity offers the perfect blend of challenge, autonomy, and career advancement.
Key Responsibilities
- Design and Develop High-Quality Content: Architect, develop, and refine Splunk dashboards, alerts, reports, and visualizations optimized for scalability, reliability, and performance across the enterprise.
- Solve Complex Splunk Challenges: Tackle intricate Splunk issues using your deep understanding of advanced search processing language (SPL), dashboarding techniques, and performance tuning methodologies.
- Implement External Integrations: Build and maintain integrations between Splunk and external applications, systems, and APIs to ensure seamless data flow across the technology ecosystem.
- Educate and Empower the Community: Develop training materials, lead workshops, and mentor internal teams on Splunk best practices for search optimization, alerting strategies, and dashboard design.
- Provide Daily Operational Support: Deliver responsive day-to-day operational and community support, ensuring minimal downtime and quick resolution of user issues.
- Data Modeling and Optimization: Perform comprehensive data interpretation, classification, normalization, and optimization to maximize the value of enterprise log data.
- Manage Knowledge Objects: Create and administer data articles including fields, extractions, tags, event types, lookups, workflow actions, aliases, and macros.
- Build Summary Reports and Data Models: Configure summary-based reports and data model acceleration to improve query performance and reporting efficiency.
- Remote Work Flexibility: Enjoy the benefits of a fully remote position while collaborating with teams across multiple time zones and locations.
Essential Qualifications and Experience
- Minimum of 3 years of hands-on experience developing advanced Splunk dashboards and complex searches within Splunk Enterprise environments.
- Scripting Proficiency: Demonstrated scripting experience in Python, JavaScript, or comparable programming languages used for automation and data manipulation.
- Splunk Architecture Knowledge: Strong working knowledge of Splunk's Basic XML framework, application structure, and configuration best practices.
- Regular Expressions: Solid understanding and practical application of regular expressions for field extraction and data parsing.
- Data-Driven Insights: Proven ability to derive actionable insights from data and Splunk products to support business decision-making.
- Dashboard Studio: Experience creating modern, interactive dashboards using Splunk Dashboard Studio.
- DevOps Tooling: Familiarity with Ansible for configuration management and Git for version control.
- Web Design Fundamentals: Understanding of web design principles as they relate to dashboard layout, usability, and user experience.
- Cross-Team Collaboration: Demonstrated success collaborating with application teams to design and implement creative solutions for corporate data collection and enterprise logging platforms.
- Advanced Troubleshooting: Experience resolving complex Splunk administration issues using automation, scripting, Ansible, AWS, REST APIs, and Splunk Enterprise.
- Configuration Deployment: Track record of developing, testing, and deploying multiple Splunk configurations and Splunk technology add-ons (TAs).
- Best Practices Ownership: History of owning and driving Splunk infrastructure and data administration best practices, including data onboarding workflows.
- Advanced Visualization: Experience building advanced dashboards, reports, alerts, and other data objects in Splunk that drive measurable business value across the organization.
- Remote Work Readiness: A dedicated home office setup with reliable high-speed internet and the ability to work independently with minimal supervision.
Preferred Qualifications
- Splunk Certified Power User or Splunk Certified Admin certification.
- Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform.
- Familiarity with Infrastructure-as-Code tools and CI/CD pipelines.
- Prior experience in e-commerce, retail, or customer service technology environments.
- Knowledge of security information and event management (SIEM) practices.
Skills and Competencies for Success
- Analytical Thinking: Strong problem-solving skills with the ability to dissect complex data challenges and deliver elegant solutions.
- Communication Excellence: Clear written and verbal communication skills for translating technical concepts to non-technical stakeholders.
- Adaptability: Comfort working in a dynamic, evolving environment where priorities can shift quickly.
- Initiative: A self-starter mentality with a passion for continuous improvement and knowledge sharing.
- Attention to Detail: Meticulous approach to data accuracy, documentation, and quality assurance.
Career Growth and Learning Opportunities
At careerzynith, your professional development is a top priority. As an Information Specialist II, you will have access to a wide range of growth opportunities, including:
- Mentorship from senior engineers and data architects who are leaders in their fields.
- Sponsored certifications and training programs to deepen your Splunk and cloud expertise.
- Cross-functional project involvement that broadens your exposure to business strategy, security operations, and customer experience initiatives.
- A clear career progression pathway from specialist roles to senior engineer, lead, and architect positions.
- Participation in innovation hackathons, lunch-and-learn sessions, and internal knowledge-sharing forums.
Work Environment and Company Culture
careerzynith prides itself on fostering a culture that is collaborative, inclusive, and deeply customer-focused. Our remote-first approach ensures that team members can do their best work from anywhere while staying connected through regular virtual team meetings, social events, and transparent communication channels. We celebrate diversity, encourage open dialogue, and believe that every team member's unique perspective strengthens our collective success. Our employees describe careerzynith as a place where ownership is valued, ideas are heard, and meaningful work is the norm.
Compensation, Perks, and Benefits
- Hourly Pay Rate: $20.00 per hour, with opportunities for performance-based increases.
- Remote Work Flexibility: Work from the comfort of your home while staying engaged with a distributed team.
- Employee Referral Program: Eligible to participate in the Worker Reference Program with bonus incentives for successful referrals.
- Comprehensive Benefits Package: Health, dental, and vision insurance options for eligible employees.
- Paid Time Off: Generous vacation, sick leave, and holiday policies to support work-life balance.
- Retirement Savings: 401(k) plan with company matching contributions for long-term financial security.
- Professional Development: Tuition reimbursement, certification support, and conference attendance opportunities.
- Wellness Programs: Access to mental health resources, fitness reimbursement programs, and wellness initiatives.
- Employee Discounts: Exclusive discounts on company products and partner services.
Note: Specific benefits may vary based on factors such as work schedule, location, and employment status (full-time or part-time). For the most accurate and up-to-date information, candidates are encouraged to visit careerzynith's official website or contact the Human Resources department directly.
How to Apply
If you are a motivated data professional with a passion for Splunk, a knack for solving complex problems, and a desire to work with a team that values innovation and impact, we want to hear from you. This is more than just a job—it's an opportunity to shape the future of data operations at a company that genuinely cares about its people and its customers. Bring your expertise, your curiosity, and your drive to careerzynith, and let's build something extraordinary together.
Take the next step in your career. Apply today and become part of the careerzynith story.
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