Experienced Senior Director, Global Head of Adversarial Abuse & Analytics - Trust & Safety Leadership

About arenaflex

Welcome to arenaflex, one of the world's most innovative and transformative digital platforms. As a subsidiary of a global technology leader, arenaflex has revolutionized how people around the world consume, create, and share video content. With billions of users and millions of content creators, we are dedicated to building a safe, inclusive, and thriving community where everyone has a voice. At arenaflex, we believe that the world is a better place when we listen, share, and build community together. Our mission is to give everyone a platform to share their story, explore their passions, and connect with others across the globe.

Working at the intersection of cutting-edge technology and limitless creativity, we move at the speed of culture while remaining committed to creating a secure environment for our users. Join us in shaping the future of digital safety and content integrity.

Position Overview

We are seeking an accomplished and visionary leader to serve as our Senior Director, Global Head of Adversarial Abuse & Analytics within the Trust & Safety organization. This is a pivotal leadership role responsible for driving our global efforts to combat bad actors, protect our community, and deliver data-driven insights that inform policy and product decisions. You will oversee teams dedicated to identifying and mitigating account takeovers, spam, engagement manipulation, policy evasion, and other forms of abuse that threaten the integrity of our platform.

This role requires a strategic thinker with deep expertise in risk management, fraud detection at scale, and analytical insights generation. You will lead cross-functional collaboration with Product Management, Engineering, Global Operations, and Policy Development teams to build robust detection systems, scalable enforcement mechanisms, and transparent reporting frameworks.

Key Responsibilities

• Leadership & Team Management: Lead the Adversarial Abuse team responsible for identifying and removing bad actors attempting account takeovers, spam, engagement manipulation, and evasion of account termination. Additionally, oversee the Business Analytics team responsible for generating insights, measuring undetected abuse, and publishing Transparency Reports for countries worldwide.
• Strategic Risk Management: Understand, anticipate, and intelligently moderate risks emerging from new and scaling industry trends, including the rise of generative AI and evolving abuse vectors.
• Policy Collaboration: Work closely with the Policy Development team to create policies using account, social, and content signals to characterize harmful behavior and protect our community.
• Operational Excellence: Drive effective and efficient operational performance (quality, service levels) in a global team operating 24/7 across multiple time zones.
• Talent Development: Attract, retain, manage, and develop top-tier talent while fostering a culture of innovation, accountability, and collaboration.
• Cross-Functional Partnership: Manage escalations with rapid turnaround times, provide data and content-driven insights, and implement solutions while building relationships with key cross-functional partners to help launch new products and policies that effectively prevent adversarial abuse.
• Executive Communication: Present findings, strategies, and recommendations to senior leadership and external stakeholders with clarity and impact.

Essential Qualifications

• Bachelor's degree or equivalent practical experience in a relevant field.
• Minimum of 2 years of experience in risk management, fraud fighting at scale, and building/delivering analytical insights.
• Minimum of 2 years of experience working with engineering teams that build data infrastructure and machine learning models.
• Minimum of 2 years of experience leading teams with the ability to work non-standard work weeks as accelerations require, including occasional on-call availability on weekends and holidays on a rotational basis.
• Demonstrated ability to navigate ambiguous situations and drive results in a rapidly changing environment.

Preferred Qualifications

• Advanced degree in a connected field such as Analytics, Engineering, Data Science, or Business Administration.
• 2+ years of experience with analysis of large datasets and anomaly detection techniques.
• Experience or demonstrated interest in anti-abuse operations, content moderation, or trust and safety functions.
• Proficiency in SQL, R, or Matlab for statistical analysis and data manipulation.
• Exceptional influencing and executive communication skills with the ability to build relationships across functional boundaries.
• Excellent business judgment, strategic and analytical capabilities, including using data to drive strategy and business action.
• Ability to work in a rapidly changing industry and manage ambiguity while minimizing uncertainty through quantitative insights.

Skills & Competencies

• Strong leadership presence with the ability to inspire and motivate cross-functional teams.
• Deep understanding of abuse patterns, fraud detection methodologies, and trust & safety frameworks.
• Advanced analytical skills with experience in data-driven decision making.
• Excellent problem-solving abilities with a proactive and strategic mindset.
• Outstanding written and verbal communication skills for executive-level presentations.
• Proven track record of managing global teams and driving operational excellence.
• Ability to balance strategic vision with tactical execution.

Career Growth & Learning Opportunities

At arenaflex, we invest heavily in the professional development of our team members. As the Senior Director of Adversarial Abuse & Analytics, you will have access to unparalleled learning opportunities including executive leadership training, exposure to cutting-edge AI and machine learning technologies, and the chance to work with world-class engineers and data scientists. You will develop expertise in one of the most critical and evolving areas of technology—digital safety and trust.

This role offers significant career advancement potential within the broader organization. You will build a deep understanding of platform operations, policy development, and global compliance frameworks. The skills and experience gained in this position will position you for continued growth within arenaflex and the broader technology industry.

Work Environment & Culture

Our Trust & Safety team is dedicated to making arenaflex a safe place for users, viewers, and content creators worldwide to belong, create, and express themselves. Whether understanding and resolving online content concerns, preventing adversarial actors from causing harm to users, or writing and enforcing global policies, our Trust & Safety team is enhancing the arenaflex experience and building the future of internet safety.

We foster a culture of collaboration, innovation, and continuous improvement. We believe in the power of diverse perspectives and inclusive practices. Our teams work across global time zones, bringing together talent from various backgrounds to solve complex challenges. We encourage healthy work-life balance while remaining agile and responsive to emerging threats.

At arenaflex, we believe everyone deserves a voice, and the world is better when we listen, share, and build community through our stories. We work together to enable everyone to share their story, explore what they love, and connect with each other. We explore novel ideas, solve real problems, and have fun—all while working at the intersection of cutting-edge technology and limitless creativity.

Compensation & Benefits

We offer competitive compensation packages that reflect the seniority and importance of this role. Our comprehensive benefits package includes:

• Competitive salary with annual performance bonuses
• Equity participation in our parent company
• Comprehensive health, dental, and vision insurance
• Generous paid time off and parental leave policies
• Retirement savings plans with company matching
• Wellness programs and mental health support
• Professional development and tuition reimbursement
• Flexible work arrangements and remote work options
• State-of-the-art office facilities with collaborative spaces

Join Our Mission

If you are passionate about making the internet a safer place, thrive in ambiguous and fast-paced environments, and want to lead teams that make a real impact on billions of users worldwide, we want to hear from you. This is your opportunity to shape the future of digital safety and be part of a team that is defining industry standards for trust and safety operations.

Apply today and join our team of dedicated professionals working together to protect our global community and ensure that arenaflex remains a safe, welcoming platform for everyone.