Perk is an intelligent platform for travel and spend management, aiming to enhance productivity and streamline operations for businesses. They are seeking an Event Sales Specialist to manage small-scale projects and support long-tail and SMB accounts globally, ensuring a high level of customer service and satisfaction.
Responsibilities
- Work closely with the wider sales organisation at Perk to increase client awareness of our new MICE offering aiming to increase the volume of opportunities generated, especially with the AM teams
- The Event Sales Specialist will be responsible for managing predominantly smaller-scale projects and mid-yielding opportunities, focusing primarily, but not limited to, supporting long-tail and SMB accounts globally
- Put together RPF’s for a global portfolio of customers and manage the process from proposal through to negotiation terms including site inspections (as relevant and appropriate)
- Coordinate operational process with the cross-collaboration of the wider Perk teams as appropriate and based on customer’s requirements, overseeing set-up of arrangements
- Dealing with phone calls and email requests/queries from existing and potential new Perk customers in a timely manner
- Supporting sales conversations in conjunction with SE’s and ESE’s for discovery purposes and helping potential customers understand our services
- Providing Perk customers with suitable options and suggestions of the best way to meet their event or group travel requirements
- Handling of all conferences, events, groups, incentives and meetings worldwide
- Proactively maintaining relationships with Perk customers at all times and uncovering future opportunities
- Problem-solving attitude anticipating customers needs and provide the appropriate customer service throughout the entire process
- Processing responses to clients within the companies agreed service level agreements
- To be aware of and act in accordance with all Company Quality Standard and Procedures
- To actively get involved in the process operated by the company and make suggestions on possible improvements
- To be part of the team and actively help and assist colleagues as needed
- To maximise on every opportunity generating additional revenue streams across all regions to support achieving overall Perk revenue targets and drive profitability
- To service successfully and at a high level MICE & Groups as Perk add-on-services
Skills
- Previous experience of working in a venue sourcing / meetings & events team - preferably agency background
- A good knowledge of venue and event destinations across the Globe
- A great communicator, well organised and used to working to tight deadlines and under pressure
- A friendly and professional telephone manner
- Confident in negotiating rates with suppliers on the telephone
- Great time management
- A positive, flexible attitude and a great team player
- Experience working with a MICE booking tool such as Cvent
- Solid knowledge of event venues/hotels and destinations worldwide
Benefits
- Receive competitive compensation and equity ownership in Perk
- Rest and recharge with our generous allocation of 20 vacation days and 12 public holidays
- Enjoy the flexibility of three medical plans to choose from, with company contributions and an HSA when enrolling in an HDHP medical plan
- Take control of your physical health with additional comprehensive benefit plans, covering dental, vision and Wellhub’s gym subscription from your start date
- Rest assured that you’re covered by life and disability policies from your start date, with options to add extra protection through voluntary buy-up plans
- Plan for your future with our 401(k) plan with company matching contributions
- Care for your furry friends through partner discounts on pet insurance
- Join our unforgettable Perk events, including our spectacular annual summer party
- Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
- Focus on your family with 12-16 weeks’ paid parental leave
- Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes
- Broaden your horizons with up to 20 'Work from Anywhere' days per year
- Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years
- Let us help you move to one of our hubs with relocation support
Company Overview
Perk (formerly TravelPerk) is an intelligent AI-native platform for travel and spend management. It was founded in 2015, and is headquartered in Boston, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is http://www.perk.com.