Visions Federal Credit Union is dedicated to helping people improve their financial wellness and is looking for an Enterprise Testing Analyst. The role involves testing enterprise systems and ensuring compliance with regulations while establishing best practices for system accuracy and user standards.
Responsibilities
- Validate business needs for testing on all Visions systems and platforms
- Test the accuracy and integrity of processes and procedures for all departments and systems
- Maintain Service Level Agreements (SLAs) and deliverable deadlines
- Research and review best practices and incorporate modern testing methodologies
- Prioritize competing needs to ensure tickets and projects are complete on time
- Successfully support the delivery of initiatives into production
- Identify and scope initiatives to meet business unit standards
- Build and adhere to processes and procedures based on the member’s experience
- Monitor and evaluate systems to determine effectiveness for support staff and membership, impact of changes, and potential for enhancements
- Work with project stakeholders to understand system requirement as well as the impact on policy, procedures and training
- Generate and maintain process and procedure documents for testing and analysis on all applicable systems
- Review all end user requests and provide timely feedback
- Collaborate and communicate with internal and external stake holders in a professional and positive manner
- Respond effectively to changing ideas, responsibilities, expectations, trends, strategies, and other processes
- Demonstrate a commitment to diversity, equity, inclusion, and belonging through continuous development, modeling inclusive behaviors, and proactively managing bias
- Perform other duties needed to help fulfil our mission, drive our strategy, and support our organization’s values
- Provides departmental back-up coverage as needed
- Adhere to continuous organizational learning and development throughout the Credit Union
Skills
- Associate degree in finance, technology or another related field with 1-3 years of testing or analyst experience; 3-5 years of relevant experience may be considered in lieu of a degree
- ISTQB foundation level Certification or required within 1 year of hire
- Familiar with consumer regulatory compliance plus experience troubleshooting and analyzing problems to find solutions
- Proficient in the Microsoft Office Suite Programs
- Proficient with standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, PCs, etc
- One year of financial industry experience
- Six Sigma Green Belt Certification
Benefits
- Pension Plan
- 401k Plan
- 401k matching contributions
- Excellent health benefits
- Flexible Paid Time Off (PTO), Volunteer Time Off (VTO), and Wellness Time Off (WTO)
- More than ten paid holidays per year
- Wellness program
- Tuition reimbursement
- Student loan repayment
- Employee recognition program
- Educational incentives
Company Overview
Visions Federal Credit Union strives to build relationships that accommodate every stage of life. It was founded in 1966, and is headquartered in Endicott, New York, USA, with a workforce of 501-1000 employees. Its website is https://www.visionsfcu.org.