Job Description:
• Contribute to CCU’s mission: Christ-centered higher education transforming students to impact the world with grace and truth.
• In this role, the Enrollment Counselor shares the vision of how a degree or program through CCU will transform prospective students as they obtain their education with a Christian worldview that emphasizes how personal values and ethics can impact education, life, and work.
• Working in a call center environment, apply proven marketing and inside sales techniques to attract students to Christian online higher education.
• Articulate to potential students how CCU fits into their educational goals.
• Treat prospective students as customers and answer questions related to their educational wants or needs at Colorado Christian University.
• Achieve and exceed monthly enrollment goals.
• Make calls or receive calls from students or family members inquiring about educational programs.
• Must be able to persuade and convince our customers why CCU is a good fit and how faith can integrate with their daily lives and educational/career choices.
• Regularly measure and report student recruiting activities (including inbound and outbound calls/e-mails/task management within CRM) to leadership on a daily and weekly basis.
• Work effectively and positively with other CAGS staff and faculty to establish and maintain effective working relationships within the University community.
• Harmony within the Global Online Enrollment team is critical to meeting overall department goals and working within a biblical framework.
• Monitor actual enrollments daily, in relation to individual goals and as established by leadership, and will execute proven techniques to accomplish enrollment goals.
• Function as a member of a university-wide team, focused on enrolling, retaining, and serving online adult and graduate students.
• Perform other duties as assigned.
Requirements:
• Two or more years of experience in college/university admissions, sales, public relations, corporate development, marketing, or other related field.
• Bachelor's degree preferred but not required.
• Ability to work daily 9:30 AM - 6:30 PM Mountain Time and a Saturday shift on a 6 week rotation.
• Demonstrated ability to achieve enrollment goals and utilize proven educational enrollment techniques; inbound/outbound tele-sales experience preferred.
• Proven oral and written communication skills, highly organized, and a demonstrated ability to manage time effectively with multiple priorities.
• Demonstrated an ability to work effectively as a team member and as an individual contributor.
• Experience with Microsoft Windows, Outlook, Word, Excel, PowerPoint, and Project.
• Experience with admissions software and contact management preferred.
Benefits:
• tuition waiver program
• excellent healthcare
• generous paid time off
• matching 403(b) retirement plan
• additional organizational paid benefits and voluntary benefit offerings