Graduate Assistants are responsible for providing instructional and academic support to learners in academic courses and/or co-curricular programs. The type of support will vary by course or program. Examples of work could include: supporting initiatives that provide support to the overall learner experience, facilitating group study sessions, providing individual consultation through office hours or tutoring appointments, moderating discussion boards, creating instructional materials and resources, grading and providing substantial feedback on assignments, and referring learners to Capella support resources. Graduate Assistants are expected to:
Build an online community conducive to the spirit of learning and continuous improvement in a positive, learner-focused environment.
Engage learners through a variety of support models to assist learners with course content to better understand concepts and build competency in course objectives.
Be a proactive champion in fostering learner development to become confident and independent learners to successfully learn course material and build skills.
Assess learning and comprehension through evaluation of course competencies; this may include informal assessments or formal evaluations utilizing rubrics for discussions and assignments.
Be familiar and comfortable working with Capella resources found on Campus
Be a positive contributor to the overall Graduate Assistant team by attending and participating in team meetings.
Communicate in a timely and professional manner with supervising staff, faculty, learners, and other key constituents.
Understand, conceptualize, and be able to explain to learners a broad range of requirements related to course objectives, content, and academic expectations
This position requires 10-15 hours a week and is remote. Most duties can be completed on nights and weekends, but some availability during regular business hours for training and weekly team meetings may also be required. This role is expected to continue through June 2027.
Peer Academic and Instructional Support Essential Skills
Interest or experience with teaching or tutoring.
Demonstrated strong organizational skills.
Excellent written and verbal communication skills and ability to interact effectively with faculty, coaches, and learners.
Demonstrated effective time management skills. Excellent relationship-building, customer service, and problem resolution skills.
Demonstrated strong attention to detail, initiative, and follow-through.
Demonstrated ability to remain calm under pressure and always maintain a professional demeanor.
Demonstrated expertise in chosen content area
Ability to plan and develop creative study strategies using a wide variety of identified learning strategies. Insight on necessary study skills and habits of successful students.
Ability to assess individual and group learning needs and explain concepts in different ways.
Experience working with diverse learning styles.
Demonstrated confidence and self-awareness.
Demonstrate knowledge of adult learning theory and practices, collaborative learning, and active learning strategies including those which have helped you to be successful as a learner.
Demonstrated proficiency with Microsoft Office Suite programs.
Comfortable using technology to facilitate learning with an ability to learn and effectively utilize new technologies.
Learner Success & Non-Academic Areas Position Summary
Graduate Assistants are responsible for providing administrative support to departments such as Advising, Orientation, the Library, Academic Enrichment and Learner Support (AELS) and Academic Leadership offices. The type of support will vary by department. Examples of work could include:
Supporting initiatives that provide support to the overall learner experience
Calling out to confirm or schedule appointments and send follow-up communications
Scheduling interviews for prospective applicants and maintain email inboxes
Updating and creating databases to support operational flow and frameworks
Interpreting and analyzing data to write summaries and narratives in support of accreditation, licensure, external partnerships and more.
Coordinating meetings and generally supporting the planning and execution of learner events to help build community at Capella
Support new learner’s progress through the onboarding experience at Capella
Be familiar and comfortable working with Capella resources found on Campus
Be a positive contributor to the overall Graduate Assistant team by attending and participating in team meetings.
Communicate in a timely and professional manner with supervising staff, faculty, learners, and other key constituents.
Time management skills and the ability to manage multiple priorities are critical
This position requires 10-15 hours a week and is remote. Most duties can be completed on nights and weekends, but some availability during regular business hours for training and weekly team meetings may also be required. This role is expected to continue through June 2027.
Learner Success & Non-Academic Areas Essential Skills
Demonstrated strong organizational skills.
Excellent written and verbal communication skills and ability to interact effectively with faculty, coaches, and learners.
Demonstrated effective time management skills. Excellent relationship-building, customer service, and problem-resolution skills.
Demonstrated strong attention to detail, initiative, and follow-through.
Demonstrated ability to remain calm under pressure and maintain a professional demeanor at all times.
Demonstrated confidence and self-awareness.
Demonstrated proficiency with Microsoft Office Suite programs.
Comfortable using technology to perform academic and administrative duties aligned with the department with an ability to learn and effectively utilize new technologies.
Qualifications to be eligible to apply, applicants must:
MUST have completed the 2026-2027 FAFSA.
Have successfully completed a minimum of 2 quarters at Capella University.
Be continuously enrolled in a credit-bearing course within a Doctoral program during their appointment as a Graduate Assistant.
Be in and maintain good academic standing while in the role. Academic performance including, GPA and courseroom grades will be considered to determine appropriate placement.
Submit your non-Capella unofficial transcript(s) with the online application and resume.
Advanced statistics and research methods knowledge and experience are essential to be considered for placement in a quantitative course.
Hardware/Software Requirements
Minimum hardware, internet, and phone requirements (equal to learners’ computer compatibilities).
Job Location
Many of our positions, including this role, are designed to be remote "home office" settings. Employees working out of a home office are responsible for providing an appropriate, and safe office space, office furniture and organization, communication tools, and related items. These include:
Arranging for high-speed internet connection, printer, and a dedicated phone line for business use. Specifics regarding expense coverage and reimbursement vary based on individual position categories. Capella will not provide office equipment or on-site set up assistance.
The environment must be free from distractions and enable a highly productive and professional work environment.
As with on-site positions, our off-site positions require that most of the time will be spent using a telephone, PC and monitors.
All daycare arrangements must be made so that employees are not working while providing care for children or other family members at home.
There are minimal lifting requirements unless otherwise noted.
Other:
Must be able to travel occasionally should a business need arise. For most roles travel would not be common. Travel may involve plane, car or metro. In accordance with ADA policies, reasonable accommodations regarding travel limitations can be provided. Travel will be more common for roles such as Account Executives (25 - 50%), senior leaders (10 – 20%) or Capella Core Faculty (5 – 10%).
Ability to work onsite in Corporate or Campus location (in a typical office environment) may be required based on role. If so, this would include being mobile within the office, including movement from floor-to-floor using elevators or stairs.
If offsite or hybrid role, must have access to work in setting which enables meeting all requirements of the role (including privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location.
Faculty and Federal Work Study roles require access to work in setting which enables meeting all requirements of the role (including computer, privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location.
This role may require lifting, however reasonable accommodations will be provided in accordance with our ADA policies.
Must be able to meet critical thinking and problem solving aspects aligned to job duties, as well as effectively communicating with co-workers.
Must be able to work more than 40 hours per week when business needs warrant. Accommodations related to schedule may be considered.
Able to access information using a computer.
Other essential functions and marginal job functions are subject to modification.
SEI offers a comprehensive package of benefits to employees scheduled 30 hours or more per week. In addition to medical, dental, vision, life and disability plans, SEI employees may take advantage of well-being incentives, parental leave, paid time off, certain paid holidays, tax saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan, tuition assistance as well as entertainment and retail discounts. Non-exempt employees are eligible for overtime pay, if applicable.
Careers - Our Benefits, Strategic Education, Inc
SEI is an equal opportunity employer committed to fostering an inclusive and collaborative culture where individuals can grow their careers and contribute fully. We strive to attract talent with broad experiences, skills and perspectives. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary. The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below.
If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at Careers@strategiced.com.