Company: City Colleges of Chicago
Job description: The Office of Academic Affairs (AA) defines and leads efforts to ensure quality academic programming and success for students completing their academic programs and continued post-graduation success. The Educational Quality team within AA ensures that all systems and operations are aligned with CCC policy and procedures. Library Systems provide student-centered databases, applications, and resources across a broad spectrum to empower student learning and critical thinking and to equip faculty with the tools to help ensure student success.PRIMARY OBJECTIVEReporting directly to the Deputy Provost, the District Director-Library Systems is responsible for the coordination of district-wide/shared library resources. As the chief administrator for a wide variety of library systems, the District Director-Library Systems provides access to and ensures these resources are available to support student and faculty research, both on- and off-campus 24/7. Maintains successful delivery of approximately 450,000 eBooks, 24,000 e-journals, 100,000+ streaming videos, and millions of electronic articles. Manages district-wide budget for electronic resources. Performs related duties as required.ESSENTIAL DUTIESIntegrated Library System
- Administers and supports the District wide variety of library systems and services. The Integrated Library System (ILS) is the Consortium of Academic and Research Libraries in Illinois (CARLI) I-Share, a catalog shared by ninety-four academic and research libraries in Illinois. The ILS is comprised of two products:
- Primo VE: front-end discovery and delivery tool to allow students, faculty, and staff to efficiently locate library print, electronic, and streaming video resources
- Alma: back-end library management service designed to consolidate, optimize, and extend the range of CCCs library services by managing patron records to allow on and off campus access
- Administers and supports OpenAthens to allow seamless integration and appropriate restriction to valid CCC users of library resources with CCCs single sign-on authentication for on-campus use and remote access.
- Monitors the ongoing operation of all modules of the ILS and integration with other library databases and CCC systems, troubleshooting problems, ensuring library standards and expectations are met, and that technical issues are resolved.
- Serves as ILS administrator, monitoring the system to ensure optimal performance and integration with other internal and external systems.
- Ensures library circulation and patron access policies and processes are in alignment with new ILS workflows.
- Establishes policies and procedures for granting levels of access to ILS by librarians, students, and faculty.
- Coordinates work efforts with OIT to ensure the effective implementation and integration of various applications, (e.g., PeopleSoft Campus Solutions, Brightspace) into the ILS.
- Provides technical support and training to librarians and faculty, conducting workshops, webinars and other presentations on the capabilities and use of the ILS; provides individual training and support to librarians on specific issues or usage of the ILS and other library applications and systems.
- Troubleshoots ILS system and hardware/software problems reported by library staff relating to ILS and other library systems and databases; follows up with vendor support staff and in-house OIT staff to resolve technical problems.
- Develops working relationships with OIT staff at colleges to ensure adequate technical support for library hardware and software.
- Communicates with OIT on districtwide issues impacting library systems and technology. Advocates on behalf of librarians and library staff on system enhancements and related issues.
- Generates statistical, usage and collection reports using the ILS and other tools to provide analytics in support of decision making for library collections and services.
- Maintains relationships with Consortium of Academic and Research Libraries in Illinois (CARLI) and Network of Illinois Learning Resources in Community Colleges (NILRC) to broker price savings for electronic resources.
- Works with vendors such as EBSCO, Gale/Cengage, ProQuest, and Springshare to ensure online access to research databases, resources, and essential services such as real-time chat, expanding student access to librarians beyond CCCs physical space and standard operating hours.
- Works with librarians to design and maintain library webpages using Springshares LibGuides for the colleges.
- Trains librarians and staff on library applications and systems.
- Provides support and leadership to twelve full-time, approximately twenty-five adjunct faculty librarians, and staff at each of the seven college libraries.
- Leads special projects aimed at increasing utilizations of all modules of the ILS; acts as a resource for librarians and faculty on specialized library software.
- Serves as a liaison to consortia, e.g., CARLI and NILRC, that provide shared resources to library members via yearly membership.
- Serves as a liaison between library vendors and CCC Business and Procurement Offices to ensure timely and accurate board-required budgets, license agreements, and contracts via an RFP or sole source documentation.
- Serves on committees, taskforces and leadership teams relating to information technology initiatives impacting on library technology and services.
- Provides leadership to district and college administration in the development, production, delivery, and continuing evaluation of the accreditation model.
- Serves as a consultant, resource and facilitator to district and college personnel on matters relating to assessment and accreditation, providing oversight in the planning and implementation of assessment, evaluation, and accreditation efforts.
- A Master's degree from a library and information studies program accredited by the American Library Association (ALA).
- Five years of professional experience in an academic library setting, including supporting and administering library automated/electronic systems
- Troubleshooting skills on the macro and micro level relating to library systems
- Comprehensive knowledge of principles and practices of academic library functions.
- Demonstrated expertise in core library service areas, such as circulation, interlibrary loan, acquisitions, cataloging, electronic resource management, data exchange, security, and patron privacy.
- Familiarity with current web standards and usability principles.
- Excellent interpersonal, written, and verbal communication skills
- Excellent organizational skills.
- Ability to work effectively with staff and colleagues at all levels of the organization.
- Demonstrated commitment to diversity and multiculturalism in ones work experience.
- Proficient in the use of Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams).
- Salary Range: $80,000 - $85,000
Expected salary: $80000 - 85000 per year
Location: Chicago, IL
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